Originally Posted by amit.mishra

Hi, please help me as i am using a hdfc credit card and i was unable to make the payment due to financial crises and i called up the bank and asked them to convert the amount in EMI's but they told me that is not possible and still i was paying the dues every month but still they call and shout threatening me and i dont't know what to do somebody please help as they can come to my place any time and they talk to my neighbors and family members and tell them about the charges and its so embarrassing and i don't find any options.

Dear customer,

We apologize for the aberration in our services. We will look into your concerns from our end and respond. We would require a few additional details like your credit card and account details and the reference number TTU000390225112011. We would like to stress that your concerns are important to us.

Regards, Customer Assistance, HDFC Bank