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Grievance against kharagpur brach mr.kamal agarwal & agent soumen dey of hfl,kharagpu 
Submit Complaint..
Sir,
Kindly refer the complain of Sh Soumen Kumar Maity,the reply is as under :
The applicant's complain is full of false, fabricated and misguiding facts. The file of applicant for application was submitted on 22/08/2010. On September 9th, 2010 the applicant came to our office for discussion. The applicant is an insurance surveyor and submitted 3 returns for self and 2 returns for wife. After discussion, I asked applicant weather the return for A.Y.2010-11 is going to be filed in coming days or not. He replied that the returns will be filed in month of March 2011. After going through returns, I informed him that a loan of Rs.9-10 lakhs could be sanctioned by competent authority. After that he blasted and started speaking in rough language about agent, office and myself. The efforts to cool him down by myself and HLA (Mr Shankar Nath Dutta-9434243478) and 1 other customer (Swapan Kumar Das - 9932059791) went futile. I telephoned the agent and enquired about commitment to customer about amount of loan. The agent denied commitment about sanction amount of Rs.13.00 Lakhs. After observing him for some while, I refused to process his application any more. After more arguments, he left the office.
In his complain, he has given reference of promoter and other customers of similar behavior. Any numbers of customer and the promoter can be enquired regarding treatment given by our office to them.
The customer has submitted this fabricated complain to settle his grudge with the inspiration of some old guns (now blacklisted).
Thanking you,
Yours faithfully
Kamal Kant Agrawal
Business Manager
Kharagpur
