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Keep your self away from ICICI Product

This is a discussion on Keep your self away from ICICI Product within the Loan forums, part of the Financial Services category; Dear Sir, I am holding HSBC credit card for last 2 years where I made payments on time. This time ...

  1. #1
    Unregistered Guest

    Default Keep your self away from ICICI Product

    Dear Sir,

    I am holding HSBC credit card for last 2 years where I made payments on time.
    This time also I droped my paymemt cheque as usal it is ICICI bank cheque. I
    received a call from HSBC saying your cheque returned of insufficient fund, but
    I had Rs.6900/ in my A/C and the cheque amount is Rs. 2200/- when I called ICICI
    customer care on 4th Nov 08 they replied saying the cheque has not come for
    clearance yet so we dont have any update on that, then informed HSBC to present
    the cheque as it has not yet come for clearance.

    Now on 12th Nov 08 I opened my ICICI a/c to my supprise they have debited
    Rs.393/ as bouncing charge. When asked ICICI customer care they say cheque
    returned because of no fund in your A/C on 31st Oct 08. When explaining them
    saying there was enough of amount in A/C at that time. NO....... use.

    So my humble advice my friends keep yourself away from ICICI product.

    Regards
    Jude

  2. #2
    Unregistered Guest

    Default

    Dear Mr. Jude,

    May I suggest a different approach.

    As a customer of any Bank , one is entitled for a professional service. If
    there is deficiency in service , then we should escalate to issue to higher
    level. Even if they do not respond we should complaint it to the Bank Ombudsman.

    For example , recently I deposited a cheque of Rs 4,000/- in a ICICI bank
    A/C, But instead of 4,000/- , there was withdrawal of Rs 40,000/-. When I went
    to the bank Manager at ICICI Bank , he was initially not even accepting my
    applications for this wrong transaction. So I am planning to lodged the complain
    with the Bank Ombudsman. Of course that will take some effort from my side , but
    that will teach CICI Executives to behave like a professional way.

    Regards,

  3. #3
    Unregistered Guest

    Default

    Hi, Do U think the OMBUDSMAN will help you? They dont even go thru"the
    complaint.Why unnecessary burden. Though a legal sanctity is projected to this
    chair, many of the ombudsman are not having any legal background or
    knowledge.They are the hand picks of the RBI. I had a bitter experience with the
    OMBUDSMAN Trivandrum where i I filed a cpmplaint against the INDIAN OVERSEAS
    BANK for charging higher int rate for Agricultural advance upto 3lakhs. The
    current in t rate is 7% but they charge 11% that too COMPOUND INTEREST. Its of
    no use. Even without giving me a chance to explain, they disposed off, in favour
    of the BANK. Appeal to the Dy.Governor, RBI also did not fetch any water.They
    suggested me to approach some other legal fora. This is the fate of an ordinary
    indian praja..........try your luck.

  4. #4
    Unregistered Guest

    Default

    That why I left it just passing the message to many as possible. India laws are
    good to hear but not in action.
    Jude

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