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HDFC Bank, AUTO Loan Account No: 10589190

This is a discussion on HDFC Bank, AUTO Loan Account No: 10589190 within the Loan forums, part of the Financial Services category; Dear sir I *am Rakesh Kaul, R/O , E2 Priya Appts, D, Block Vikas Puri*, New Delhi, I took car ...

  1. #1
    Rakesh Kaul Guest

    Default HDFC Bank, AUTO Loan Account No: 10589190

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    Dear sir

    I *am Rakesh Kaul, R/O , E2 Priya Appts, D, Block Vikas Puri*, New Delhi, I
    took car loan from your *HDFC Bank, VIA Loan Account No: 10589190*

    I really I am very happy sanctioning of loan immediately, and I have
    successfully Paid about *37 EMI Till Date*.

    The Loan Amount that was sanctioned was against my *Salaried Account NO:
    00901050283960, *Now some weeks back I noticed that Bank has started
    Deducting money from my account and today when I Approached the Branch they
    told me that my Account has been converted to *Saving bank account and I
    Must Maintain the Minimum Balance of RS 10000/PM, else RS 850 will be
    deducted for every Quarter*. That too without taking my consent or approval,
    which is Ridiculous.**


    Sir I am Salaried Individual and I can’t afford to keep RS 10000 Maintained
    in my account. *I would Request your good self to please look into the
    matter or suggest if there is Possibility of Swiping my LOAN Account to any
    other Bank.*

    Every car loan department person known my sincere, prompt payment, really I
    fed up with your bank responsible, sir I request you to take needful further
    action and please avoid unnecessary action.

    Sir I am graduate faculty you know very well competitive world if you
    loosing one customer also is very dangerous one because“One Good Message
    spread to others customer very very…. Slow, But one bad message spread to
    other customer very very faster than air……

    Please take action immediately and save customer relation perfectly!!!

    Thanks & Regards

    Rakesh Kaul

    9810459076

    Rakeshkaul007@gmail.com

  2. #2
    yatin Guest

    Unhappy HDFC Auto Loan

    Is this is true that after taking auto loan from HDFC Bank you have to maintain minimum HDFC Bank Account balance of 10,000 per month. Is this is mandatory or optional, or any other work which bank hides from customer.

  3. #3
    adam Guest

    Default

    This HDFC bank is becoming ridiculous now a days. with out informaing the customers they are changing the account family accounta nd some other names and started deducting the money. really bullshit

  4. #4
    Unregistered Guest

    Thumbs down Hdfc

    thank god I did not have HDFC account.

  5. #5
    gchanda Guest

    Default HDFC AUTO Loan A/C No. 1109309

    I am Goutam Chanda R/O A-45, ATABAGAN, P.O. Laskarpur, KOLKATA 700153 I took a Car loan from your Bank via Loan A/C No.1109309.
    I have successfully paid 36 EMI (Rs.8214/-) through ECS AND last EMI was paid on 7/1/2010.
    But till date I have not RECEIVED the NOC. I have not got the Security Cheques also.
    Please do the needful at the earliest.
    I ALSO need a loan for EXCHANGING THIS Car.
    Thanking you.

    Goutam Chanda
    9830201481

  6. #6
    Unregistered Guest

    Default Account statement of My auto loan

    Dear Sir,

    I have a auto loan account number13409843 and i need my statement of account from April 2009 to June 2010
    please post the same immediatly with due signature and stamp by concern official at your bank

  7. #7
    HDFC Bank Guest

    Default response-Account statement of My auto loan

    Quote Originally Posted by Unregistered View Post
    Dear Sir,

    I have a auto loan account number13409843 and i need my statement of account from April 2009 to June 2010
    please post the same immediatly with due signature and stamp by concern official at your bank
    Dear Customer,

    At the outset, we would like to caution you against posting sensitive information such as your account number on a public forum such as this, as it may lead to your account being compromised.

    We have registered your request for dispatching the statement of account by courier to your mailing address as per our record and you will receive it within 10 working days.

    In case of urgency of statement, the same may be collected directly from the Retail Loan Service Center on the basis of a valid photographic identity.

    For a comprehensive list of our Retails Loan Service Centre please follow the below mentioned steps:

    1. Visit our site
    2. Click on "Find your nearest...." below Access points option available on the right hand side of the home page.
    3. Select "Retail Loan Service Center"

    Regards,

    Customer Assistance, HDFC Bank

  8. #8
    Susanta Panigrahi Guest

    Thumbs down Poor service from HDFC Bank

    Dear Sir and Madam,

    As per record of HDFC I am classic customer that means I am having a personal banker who takes care of the account related query and loan. In advertisement they promise car loan and home loan is sanctioned immeditately and with nil or minimal processing charge and special interest rates. This is all bogus promises by HDFC. They treat classic customer as normal customer and my home loan sanction after 25 days and car loan not yet sanctioned even after 10 days.

    However, if HDFC executives observe your account have higher amount ie more than 2 Lac they will keep on calling to invest in insurance or pension or FD apart from this they never bother about the customers.

    I am sorry to say I have another account at Personal Banking Branch of SBI there I am getting much better service than HDFC's so called salary account and Classic customer status.

    Regards

    Susanta Panigrahi
    98208 16163

  9. #9
    HDFC bank Guest

    Default response - Poor service from HDFC Bank

    Quote Originally Posted by Susanta Panigrahi View Post
    Dear Sir and Madam,

    As per record of HDFC I am classic customer that means I am having a personal banker who takes care of the account related query and loan. In advertisement they promise car loan and home loan is sanctioned immeditately and with nil or minimal processing charge and special interest rates. This is all bogus promises by HDFC. They treat classic customer as normal customer and my home loan sanction after 25 days and car loan not yet sanctioned even after 10 days.

    However, if HDFC executives observe your account have higher amount ie more than 2 Lac they will keep on calling to invest in insurance or pension or FD apart from this they never bother about the customers.

    I am sorry to say I have another account at Personal Banking Branch of SBI there I am getting much better service than HDFC's so called salary account and Classic customer status.

    Regards

    Susanta Panigrahi
    98208 16163
    Dear Mr Panigrahi,

    We are sorry for the inconvenience you have had to face. It typically takes 48 hours to process a car loan provided all the documents needed are in order. However, we would like to investigate your complaint further. If you have been trying to apply for a loan with the bank, we request you to write to us directly at talktous@hdfcbank.com with your loan application reference number, account number and the complaint id TTU00104516092010. A bank representative will contact you shortly and give you an update on the status of your loan.

    Regards, Customer Assistance HDFC Bank

  10. #10
    Unregistered Guest

    Default HDFC Car Loan

    I don't even want to waste my effort in writing up what i'm going through. There is actually no point, these guys are too busy to help!! Their processes are bullshit and their promises are fake. The faces of the bank i.e. The agents who collect the documents and everything are fucking idiots and biggest procrastinators "golibaaz - as they are called in delhi".
    - its not a 48 hours process as the website promises. Its 2-5 weeks.
    - "delivery in 3 hours after the approval" promise on the website is bullshit.
    - you might (probably 'will' not 'might') not get the interest rate mentioned on the website.
    - there might be other criterias other than what i mentioned on the website. There could be some stupid things like you need to be in india in last few months or something like that.
    - agents are fucking liars and everyone else is hidden, not accessible! From day 1, as per the agent, i can take the delivery of the car 'tomorrow'. But 'tomorrow' never came. Still waiting.
    - the one who asks for documents do not know what all documents are required in the first place. Document collection takes two days (because they are too busy) so if he takes 3 iterations for the agent to decide what all documents are required then it could take 2x3=6 business days flat.
    - the one who approves doesn't know how things are run in the corporate world. His comments that i heard through the agent sounded like a sarkari baabu waiting for some seva.
    - other with whom i interacted in the process had a total iq of zero because of which i had to waste my time.
    - the one who was sent to collect the documents lied about his location the whole day impacting my meetings. It actually took 2 fucking days to collect the documents leave alone the whole process which the website promises to be 48 fucking hours.
    - no respect for customer at all
    - everyone answers phone on their convenience.

    There is actually no clarity on the process for the newbies. I'm assuming most people must be only applying for the first time and all the information on the website and what agents tell you is misleading. Stupidly high latency. Have wasted about 200 phone calls in 2 weeks but still no progress. I'm bloody frustrated of this bank full of procrastinators. Yes all of this was deliberately in capital letters because im actually screeming. Unfortunately my salaried account is in hdfcbank otherwise i would have neven gone back to them. Not mentioning any details as its still in process and i just dont trust them.
    Beware!!!!!!!!!!!!!!!!!!!!!!

  11. #11
    HDFC Bank is offline Senior Member
    Join Date
    Oct 2010
    Posts
    1,239

    Default

    Quote Originally Posted by Unregistered View Post
    I don't even want to waste my effort in writing up what i'm going through. There is actually no point, these guys are too busy to help!! Their processes are bullshit and their promises are fake. The faces of the bank i.e. The agents who collect the documents and everything are fucking idiots and biggest procrastinators "golibaaz - as they are called in delhi".
    - its not a 48 hours process as the website promises. Its 2-5 weeks.
    - "delivery in 3 hours after the approval" promise on the website is bullshit.
    - you might (probably 'will' not 'might') not get the interest rate mentioned on the website.
    - there might be other criterias other than what i mentioned on the website. There could be some stupid things like you need to be in india in last few months or something like that.
    - agents are fucking liars and everyone else is hidden, not accessible! From day 1, as per the agent, i can take the delivery of the car 'tomorrow'. But 'tomorrow' never came. Still waiting.
    - the one who asks for documents do not know what all documents are required in the first place. Document collection takes two days (because they are too busy) so if he takes 3 iterations for the agent to decide what all documents are required then it could take 2x3=6 business days flat.
    - the one who approves doesn't know how things are run in the corporate world. His comments that i heard through the agent sounded like a sarkari baabu waiting for some seva.
    - other with whom i interacted in the process had a total iq of zero because of which i had to waste my time.
    - the one who was sent to collect the documents lied about his location the whole day impacting my meetings. It actually took 2 fucking days to collect the documents leave alone the whole process which the website promises to be 48 fucking hours.
    - no respect for customer at all
    - everyone answers phone on their convenience.

    There is actually no clarity on the process for the newbies. I'm assuming most people must be only applying for the first time and all the information on the website and what agents tell you is misleading. Stupidly high latency. Have wasted about 200 phone calls in 2 weeks but still no progress. I'm bloody frustrated of this bank full of procrastinators. Yes all of this was deliberately in capital letters because im actually screeming. Unfortunately my salaried account is in hdfcbank otherwise i would have neven gone back to them. Not mentioning any details as its still in process and i just dont trust them.
    Beware!!!!!!!!!!!!!!!!!!!!!!
    Dear Customer,

    We apologize for the inconvenience caused due to the matter and would like to investigate it further. We request you to write to talktous@hdfcbank.com with your account number, your loan account number and your contact details, along with the reference ID TTU00269007022011. A bank representative will look into the matter and get in touch with you shortly after we receive this information.

    Regards, Customer Assistance, HDFC Bank

  12. #12
    sumit mishra Guest

    Default my file on the disbursement!29-1-2011 not transfer loan amount my dealer account

    dear sir ,

    i m sumit mishra i have lot,s of time complaint castmoer care but not any result pls disburse my file if i asked that what reason so castmer care said that you have not address proof but i had given all proof driving licence,pan card ,mtnl bill, electricity bill,my file care amit kosik 9868838544and pankaj these not pic my phone

    I have applied for new car loan HDFC bank, but loan yet not disbursed. Kindly read the
    process I have passed through-:
    sumit mishra
    Bank Account No.-01581000196960
    Loan account No-18101410

    Kindly address my complaint as soon as possible and revert with the reason for delay.

    With Regards,

    sumit mishra

  13. #13
    HDFC Bank is offline Senior Member
    Join Date
    Oct 2010
    Posts
    1,239

    Default

    Quote Originally Posted by sumit mishra View Post
    dear sir ,

    i m sumit mishra i have lot,s of time complaint castmoer care but not any result pls disburse my file if i asked that what reason so castmer care said that you have not address proof but i had given all proof driving licence,pan card ,mtnl bill, electricity bill,my file care amit kosik 9868838544and pankaj these not pic my phone

    I have applied for new car loan HDFC bank, but loan yet not disbursed. Kindly read the
    process I have passed through-:
    sumit mishra
    Bank Account No.-01581000196960
    Loan account No-18101410

    Kindly address my complaint as soon as possible and revert with the reason for delay.

    With Regards,

    sumit mishra
    Dear Mr Mishra,

    We request you to contact our designated customer service team or you may even call our phone banking numbers. You may visit the following URL to access information about the complete address and contact details of our Branches as well as our Phone Banking numbers: http://www.hdfcbank.com/personal/cus...mer_center.htm

    Regards, Customer Assistance, HDFC Bank

  14. #14
    rkkalra is offline Junior Member
    Join Date
    Sep 2011
    Posts
    3

    Thumbs down HDFC Personal loan

    I have taken HDFC personal loan (Loan #10040084) 6 years back (in 2005)
    I cleared the same in 2008

    In between this duration there were few times my cheque got bounced. but I repaid the amount as soon as I was told about this.

    But know its been 3 yrs this case exists, today (24 sep'11) I got a call that I need to pay fine charged for the bounced cheques.

    I totally DISAGREE with the same, even if the had been some fine, they should have told me then only.
    Now since its been 3 yrs the loan is paid and closed, I am not suppossed to pay the same.

    So I request the Bank to please issue no objection Certificate without any further delay to the undersigned as all the dues were cleared by me.

    Also HDFC should not lose people's trust by doing such activities!!


    RK KALRA
    rkkalra_100@yahoo.com

  15. #15
    HDFC Bank is offline Senior Member
    Join Date
    Oct 2010
    Posts
    1,239

    Default

    Quote Originally Posted by rkkalra View Post
    I have taken HDFC personal loan (Loan #10040084) 6 years back (in 2005)
    I cleared the same in 2008

    In between this duration there were few times my cheque got bounced. but I repaid the amount as soon as I was told about this.

    But know its been 3 yrs this case exists, today (24 sep'11) I got a call that I need to pay fine charged for the bounced cheques.

    I totally DISAGREE with the same, even if the had been some fine, they should have told me then only.
    Now since its been 3 yrs the loan is paid and closed, I am not suppossed to pay the same.

    So I request the Bank to please issue no objection Certificate without any further delay to the undersigned as all the dues were cleared by me.

    Also HDFC should not lose people's trust by doing such activities!!


    RK KALRA
    rkkalra_100@yahoo.com

    Dear customer,

    We sincerely regret the inconvenience caused. We will look into this from our end. We request you to write to talktous@hdfcbank.com with your account number, complete complaint details and contact details and the reference number TTU000370726092011. We will respond once we receive these details.

    Regards, Customer Assistance, HDFC Bank

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