Dear Sir / Madam,I wrote following email to LIC on 27 September 2011 on which one of my relative & LIC employee was in follow up with LIC to resolve the issue for last 2 years.I would appreciate if you can review the details and help in getting this resolved at the earliest.Thanks & kind regards,Shrinivas Manchali+919503334446---------- Forwarded message ----------From: Shrinivas Manchali Date: Tue, 27 Sep 2011 12:59:35 +0530Subject: Complaint for my LIC Policy 956466443 - Urgent Attention neededTo: crm.pune2@licindia.com, bo_952@licindia.com, customerzone_pune@licindia.comDear CRM,This is with reference to the policy number 956466443 which is in the nameof my wife Seema Manchali.Following issues are pending since last 2 years almost even after making allthe payments for the premium.1. LIC System is showing as this Policy is lapsed - practically its not2. Transfer of policy from Laxmi Road branch to Yamunanagar - Nigdi branchwas requested 2 years back - still its not happned & its openI would appreciate if you can gather all the related information from LaxmiRoad branch and do the needful on top priority.Just a note that we will be making the premium payment for Sept 11 as wellby today just to save this policy.As per the primary feedback your IT/Programmer team is not supporting onthis & such kind of non cooperation affects customer.Please do the needful for getting the issue resolved at earliest on highpriority and keep me updated on the same.Thanks & kind regards,Shrinivas Manchali+919503334446