Dear Mr. Aggarwal
Thank you for writing to us.
This is with reference to your query regarding policy number 436156004.
We would like to inform you that the above mentioned policy is surrendered as per your request received on October 17,2011 and an amount of Rs. 101,754.78 is transferred into your bank account.
Further, we would like to confirm you that once the policy is surrendered we are unable to revive the policy.
In case of any clarifications call us at Customer Helpline: 1800 200 5577 or e-mail at firstname.lastname@example.org.
It is our endeavor to keep improving our services to continuously meet your expectations. Hope, the above response to your complaint is complete and is to your satisfaction. In case you are not satisfied with the response, please write to us at email@example.com with in 8 weeks
Thanks and Regards
Max New York Life Insurance Co. Ltd.
Operation Center, Plot No. - 90 A
Sector - 18, Udyog Vihar
Gurgaon - 122002
Toll Free - 1800-180-5577 // 1800-200-5577