Originally Posted by kaushikbanerjee43

Respected Sir/Madam, This is to inform you that a employee of KOTAK OLD MUTUAL LIFE INSURANCE CO. came to my residence and convinced me for SINGLE PREMIUM POLICY.i told him everything that i am a retired person of 68 years of age.it is not possible for me to continue any regular premium policy but the person told me that its a regular premium policy and it is applied upto the age 70 years.in this term i applied for two policies on 04/08/2011,one in my name and another in the name of my wife Mrs. Arati banerjee of rupees 50,000 each.when i got my policy bond i saw its a regular premium policy and the date of birth of both me and my wife has been changed, our photo has been changed.our policy details are...POLICY NO-02342470 OF KAUSHIK BANERJEE AND POLICY NO-02342476 OF ARATI BANERJEE. our original date of birth is 25/04/1943(kaushik banerjee) and 22/11/1944(arati banerjee) but in the policy it is changed as 25/04/1960 and 22/11/1960. So,therefore seeking help for innitiative from you so that we can surrender these policy and get our money back. RegardsKaushik BanerjeeArati BanerjeeKolkata,WBmail id= kaushikbanerjee43@gmail.com9433828089

Dear Mr. Banerjee,

We deeply regret the inconvenience. Our Customer care team will coordinate with you directly and do the needful on priority.

For further queries please feel free to write to us at kli.grievance@kotak.com or call us on our toll-free number: 1800 209 8800.

Regards, Kotak Support Team

hi this is kaushik banerjee,i made a complain against the miss selling of kotak policy.policy no-02342470 and 02342476 on 09/09/2011.but i have not got any solution till now.the local employee of kotak life is not behaving in a good manner with me.so therefore request once again to solve this matter as soon as possible.regardsKaushik banerjeeArati Banerjee9433828089

Originally Posted by kaushikbanerjee43

hi this is kaushik banerjee,i made a complain against the miss selling of kotak policy.policy no-02342470 and 02342476 on 09/09/2011.but i have not got any solution till now.the local employee of kotak life is not behaving in a good manner with me.so therefore request once again to solve this matter as soon as possible.regardsKaushik banerjeeArati Banerjee9433828089

Dear Mr. Banerjee,

We apologize for the inconvenience.

We will ensure that we appoint Senior members to address the same.

We solicit your cooperation.

For further queries, please feel free to write to us at clientservicedesk@kotak.com or contact our Client Service Desk on 1800 209 8800 (Toll Free).

Regards, Kotak Support Team