Dear Sir,

I bought a Policy of Aviva Life Insurance via Punjab and Sind Bank in July, 2010 bearing Policy Number AFP3041073. But i got Policy documents after six month. That was also issued to me after my complaint to Aviva's head office at U.K. i went to Punjab and Sind Bank several times to send my Policy documents but there they told me that sometime it took time to reach the Policy Documents. Then i have my agriculture land in Jharkhand so i went there to look after that. When i came back from there i again put a complaint to Aviva's Head office at UK to send me my Policy Documents. Then they send me my Policy Documents.
It is the rule of every insurance company to give 15 days of Free look period after receiving policy documents to reconsider the Policy. In this period we can cancel our Policy if we are not agree with their Terms & Conditions. When i get policy documents i submit the policy to Aviva's office to cancel the policy under Free Look Period. But Aviva refused my Free Look Cancellation.
I wrote a letter to Aviva to give me the reason that why you will not cancel my Policy under free look period. They revert me that i don't have free Look Period because the Policy commencement date is July 2010, and i m canceling the policy after 6 month. Then again i wrote a letter to Aviva that i got policy documents after 6 Months of Policy commencement date and that was also issued to me after my several complaints. It is your mistake that you didn't send me the Policy Documents on time or if you have send me the Policy documents then show me my receiving or any ones receiving who receive the Policy documents.
Now it is your mistake that you send me the Policy documents after six months so i have the right to reconsider the policies Terms & conditions.
Now i am not at all satisfied with Aviva life Insurance and i feel cheated by this insurance company. Kindly help me out to get my money back from Aviva.