Hi

We understand our representative has contacted you and resolved your concerns to your satisfaction. If you have any further queries, feel free to contact us at grievance@iciciprulife.com

- ICICI Prudential

I took ICICI prudential save 'n' protect policy No 00143065 with monthly premium of Rs 1580 per month on an average and the amount paid by me towards premium so far inclusive of service tax is Rs 1.90 lakhs from May 2002 to April 2012(120 months).Policy was due for maturiy on 22/05/2012 and as per the procedure conveyed to me by them, I submitted my maturity claim at thei Jayanagar 3 rd block service center on 23/04/2012 with all formalities.
Today-21/05/2012, I was shocked to receive a message from my bank that they have credited Rs 1,88,281.17 as maturity amount. Had I invested the same amount in my bank as RD, I would have got a maturity amount not less than 3.40 lakhs(Rate of interest in May 2002 was more than 11 percent for Bank staff).

If a policy holder gets maturity amount less than the amount paid as premium, after 10 years, I am unable to understand as to why we should invest in any insurance policy.
I reiterate that I have not surrendered the policy but submitted only maturity claim. My request to public is not to invest in ICICI prudential at any cost, as the maturity amount will be less than the premium paid even after 10 years.
I did not get any IT benefit since the amount invested by me under section 88 was more than 3 lakhs per year all these years.

Dear Sir (Shankar),

We are sorry to hear your experience. We understand our representative has contacted you and acknowledged your concern. Please be assured that the concern highlighted by you is currently being reviewed and we shall keep you posted on the further development of the case.

Regards,
ICICI Prudential Life Insurance

Dear Sir (Shankar),

We understand our representative has contacted you and resolved your concerns to your satisfaction. Accordingly, a communication via email has been sent on your registered e-mail address. Can we be of any further service to you?

You may alternatively contact us on our toll free number 1860 266 7766 or write to us at lifeline@iciciprulife.com.

Regards,
ICICI Prudential Life Insurance

Hi I am Prasad Bapardekar, I have taken ICICI prulife policy no “16622436″ on 25 March 2012. Before taking the policy the representative for giving the information of the policy and after that I gone for this policy. During our conversation he told me that “You can use ur ICICI Credit Card and pay the amount and later on I will convert ur CC amount in EMI with free of cost” but the amount was not converted to EMI instead of that ICICI credit card department ask me to pay eatra Rs 1000. I cleared my CC amount but still I not received my document of ICICI Pru Life. Till 8 Jun 2012 I waited and on 9 Jun I went to mulund branch of ICICI prulife and applied for cancellation of my policy for that I provided my ID proof and one ICICI A/c Cancalled check. They told me that the amount will get credited to my ICICI saving A/c amount in 10 working days. But they logged my complaint on 20 Jun 2012 and by 28 Jun 2012 you will received that amount into ur ICICI Saving A/c. But till date 5 Jul 2012 I didnt received my amount. When I called to them they simply say the amount got reversal when we try to credit to your ICICI CC A/c. I dont know whats wrong with them When I clearly mention that I want my amount into my ICICI Saving A/c.Every time I called them they keep on misguiding me and making false commetment that will seriously look into this matter.

What should I do in this case. Its really very shamefull part on ICICI prulife.

I will never go for any relation with ICICI prulife in future and I suggest all my friend never to buy any policy with ICICI prilife.

Dear Mr.Bapardekar,

We understand our representative has contacted you and acknowledged your concern. Please be assured that the concern highlighted by you is currently being reviewed and we shall keep you updated on any further developments in the case.

Regards,
ICICI Prudential Life Insurance

Dear Mr. Bapardekar,

The concern highlighted by you has been reviewed and accordingly a communication has been sent to your registered email address.

In case of any further clarifications, please contact our toll free number 1860 266 7766 or write to us at lifeline@iciciprulife.com.

Regards,
ICICI Prudential Life Insurance

Hello ICICI Bank ,

You guys have started forging legally, first making cancellation processes so tedious that a common man should leave his job to get your things cancelled. Anyways it’s the issue every year am facing, I don’t have any policy with ICICIPRU , last year also they charged my card and I told them that I have cancelled my policy and if its still activated …… kindly close the policy as I don’t want to carry it further , this yr also they have charged my card , I don’t know when you guys can activate everything on phone i.e when you have to take money you services are authenticated on phone and when its cancellation time you need 100000 documents.
Anyways either its ICICI credit card division or ICICI pru division , I don’t care from now on , I have been your trusted customer from a decade , have used my credit card like crazy and given you hell lot of business but now when you guys are not listening , I also wont.
I have not authorized below transaction, its forged. Kindly look into it. I won’t be paying that amount and from today till the grievance is resolved I won’t be paying any interest cause I was going to clear my balance today when I saw this payment.
Your Call center sucks , I told them to block this transaction , they simply denied , Its my card if am telling you to block certain transaction how can you deny , I mean I don’t have proofs for call centre conversations , otherwise I would have attached that also with this email.
I have blocked all my credit cards online today , I am not responsible if something happens from now on , transaction details as under should be reversed , I have not authorized ICICIPRU to charge my card , If they don’t have authorization they cannot charge it . Hence I have blocked my card and I am not gonna pay for it.
To hell with the ICICI PRU .
Transaction details on the card :
Card no : 4477473728725008
23/07/2012 74678722206070242099570 ICVBP IPRUODAY Rs. 5,486.00(DR)