Dear Sir,
I have purchased my Sony Vaio E series laptop,model Number VPCEH35EN on 26th March 2012.My webcam is not working since the same day.i have visited my nearest authorised centre i.e Club Electronics,E-25 South Extension-2 Main Market,new delhi.after visiting the centre for 5 times i am still not able to use my webcam for more than 3 days.i have contacted the customer care,gave my job sheet number an all other valid information to the customer service but there has been no progress in replacing my laptop.this maybe a defected piece and i am pretty sure that this problem wont be treated easily.either the service centre technicians are not worth what dey are or there lies a problem in SONY manufacturers.i would kindly like the concerned authority to call me as soon as possible.in the past 2 months,i have visited the service centre 5 times.please give me a solution to this problem.Thanking You.
Yours Sincerely.
Arijeet Roy
09711067015
28B Pocket A-11
Kalkaji Extension
New Delhi-110019