Last month my father had by mistake had purchased Vediocon DTH receiver but returned it back when understood the original requirement. the dealer had activated Rs.1000.00 recharge code to that DTH even when it was not installed. when my father went and returned the DTH they refunded the DTH box money but they have not refunded the recharge of Rs.1000.00.
inspite of mentioning this to the customer care of Vediocon they are washing off their hands saying that the dealer has to be contacted. the dealer on the other hand is adamant that they cannot refund the money.
Even when we are not using or installed the service we have to pay Rs.1000.00.
this is type of company Vediocon is... not able to compete in the market they are making money forcibly as has happened with us.
I want a solution.


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