Hello Amandeep,
I am really sorry for the inconvenience caused to you. I am from the Dell Social Outreach Services Group handling Customer Queries through Face Book, Twitter and blogs across the Globe.
Please reach out to me on facebook (TulsiAtDell) so that we can help you resolve this issue.

Thanks
-Tulsi

Originally Posted by Amandeep Kaur

This is to bring to your notice that I Amandeep Kaur have purchased a dell Inspiron 15R online through dell.co.in and have made the payment for the same on 20th january.
The expected date of delivery was 11th february but we have not yet received the system.Every time I call customer Care they shun away the matter by saying that they will despatch the machine today,but again they procastinate it for the next day! this has caused a lit of mental harrasment,wastage of time,enery ,money and phone calls.
Kindly Guide us through this problem.
Thanking You
Amandeep Kaur