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hcl laptop B 38 C2D Hello Dear
On date 25-04-2009 I have purchased the hcl laptop B 38 C2D S NO.
4094AX349547 , From Dealer I was informed by any configuration and he
supported me also when i asked him about linux support later on i got to
know also that it does not suppport linux so please tell me what action can
i take against the dealer who has misgiuded me and conselled the product to
me apart from this
i was also not provided by the drivers required for Vista And XP , When i
called customer care they gave the link "www.hclsupportservice.in" which
also does not work i have the problem at the time of getting the list of
products it does not go anymore after this
So i visited Goa HCL service center as well on 29-04-2009 and asked them to
get the drivers initailly they advised me to download the driver from
internet even after knowing that i am getting problem in downloading this
later i asked this one in written then they told me to wait and gave me
reply that they have asked it from pune Head office and it will take hardly
take one day to reach here, On 30-04-2009 I have not recieved any call from
them when i called they said it will reach on 01-05-2009 on 1 st may i also
have not recieved any call
and when i called they told me that its Pune Center which is taking time
they are helpless On this reply from one of HCL service center i start
repenting on purchasing this product
and even today i have not recieved any call and the product is useless for
me
Under Consumer Laws to get the good services and satisfaction i want
following action
So i am totally disstatisfied with the service and product which i have
been provided by hcl
i want to get it replaced and paid me back by which i can purchase a laptop
which is fully linux supported and get the good services
i am sending a copy of this to consumer court just as notification
Kindly send me also all the mail addresses to which i can inform this
--
Raghu Nandan Shukla
(09212758954)
Submit Complaint..
driver problem 
