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HCL Customer care

This is a discussion on HCL Customer care within the Laptop forums, part of the Computer Hardware category; dear sir , I have purchase laptop before 3 years model no L19 cmp Serial no.6074ax504430 .now it is out ...

  1. #61
    Unregistered Guest

    Question not providing parts of laptop from dealer

    dear sir ,
    I have purchase laptop before 3 years model no L19 cmp Serial no.6074ax504430 .now it is out of warrenty.but there is problem in display i have given to your dealer for repair but after 1 month he give me back and tell me that his parts is not avalible from company so it is not repairable so please give me reply what to do. can you help me i am ready to pay charges of reparing so please help me
    Thanking you and expecting your best co operation we ever remain.


    regard
    elyas hunani
    hunanielyas@yahoo.com
    9825039387

  2. #62
    Unregistered Guest

    Default HCL Computer syetem is not in working condition

    Hi
    I m anand swrrop varma from inspector Railway Rajkot Post Western Railway was issued one new computer system of HCL make it is already in warranty period but at that time it is not in working condition

    P No 897BC-DQF9G-Y8JDK-HPDHX-HV9GK

    x- 16-96100

    FQC-01262

    it is now situated in Rajkot Station RPF Office Rajkot Plz do need ful with us

  3. #63
    itechzone.2010 is offline Junior Member
    Join Date
    Nov 2011
    Posts
    1

    Default

    Respected Team,

    I would like to enlighten my problem, which I am facing since more then a 3-4 month. I have purchased HCL ME ICON L 54 Laptop with Invoice no- 23772, dated 16th May 2011, with product code – AE1V2621-I, M/C Sl. No-5111AE841539, Facing problem for keyboard, non of its key’s are working since 16th Aug 2011, I complaint the same matter to its customer care (Toll free no- 1860 1800 425), with Complaint No- 8400027639 on dated 16/08/11, they have committed me 48 Hrs resolution period, But problem remain unresolved. I again made a repeat complaint,

    Complaint No-8400029434 on dated 19/08/11. But again the same response from HCL Support Team. Still I haven’t received any call nor any technical dept. tried to contacted me. Till Date 5-6 times i tried to contacted them, they say every time that our team will resolve the issue within next 48 hrs.

    This is very disappointing response for HCL Support Team. So it is my request, to HCL Support Team to please provide me solution for my Laptop. Either by replacing with the new one or get it repaired, As earliest As possible.





    Thank you

    Dated- 29th Aug 2011

    Ph no-09326109080
    -09665555448
    Off ph-08322513824

  4. #64
    Unregistered Guest

    Default Broken Hinge of HCL laptop

    Hi,

    I had bought a HCL laptop Model D9912 about 4 years ago. Since then i have to change the hinge continuously after every 3 months. The hinge itself cost around 3000 rupees. Until know i have spend around 12-15 thousand rupees on hinge replacement. I don't know why the company makes such product when its service is unsatisfactory. i am no longer capable of replacing the hinge anymore.

  5. #65
    rabidora20@yahoo.com Guest

    Default

    hallo sir i am a deller sar mene bahut bar try karchuka haiu but sar laptops ki drivers nahi milte mujhe site batado ya mujhe mail kardo MY MB-09086013136

  6. #66
    ashish kumar mishra is offline Junior Member
    Join Date
    Dec 2011
    Posts
    1

    Default hcl laptop company

    my hcl laptop model is HCL ME laptop
    my laptop inbild internal microphone
    but does not work
    please help how to use inbild microphone
    contact number====9125462754




    name
    ASHISH KUMAR MISHRA

  7. #67
    pal.rahul is offline Junior Member
    Join Date
    Jan 2012
    Posts
    1

    Default

    gud evening sir actually my hcl laptop have some problems then i'll give my hcl laptop for waraanty at vasista technology gwalior and my warranty card take hcl customer care they lock my complents and he say to me that u get ur laptop after 10-15 days but now i go to take my laptop then he say that my laptop is out of warranty but i have receipt of warranty the main thing is that before 10 days they say that ur laptop is in warranty but now say that it is out of warranty and my call lock i.d is(8400060136) and telephone number of hcl service centre in gwalior is 0751-4078960 plz............ help me sir

    thanks and regards
    rahul pal
    58,ramanuj nagar
    govindpuri gwalior(m.p)

  8. #68
    Rajashekhar.G Guest

    Angry

    Dear Customer service providor,

    please sendyour service engineer to attend this call log-8400156429 it is pending from last four days,

    Regards
    Rajashekhar.G
    09448717263

  9. #69
    ALI Guest

    Default Not instal window xp

    Requested Sir.
    my system is not instal window xp, when i get inside the booth satting.write the inside winodw xp disable
    please tell me solution, but window 7 installed, please sir tell me about this,
    thanku,

  10. #70
    pkpise is offline Junior Member
    Join Date
    Jun 2012
    Posts
    1

    Default

    Hello Team,
    I have booked one laptop model HCL ME XITEL 1014C on HClStore.in dated 7/5/2012. The payment amounting Rs. 23,399=00 for the same is made through credit card verified by visa of Axis Bank.
    It is also learnt that same is dispatched through GATI Courier bearing Docket no. 122509158 dated 11/5/2012.
    But till today Laptop is not received so far to me. The customer care no for HCLStore.in is invalid and No one is appearing for Live chat.
    Please do the needful this matter.

    Prafulla K Pise
    +91 9410109302

  11. #71
    Unregistered Guest

    Default lan port problem

    dear sir /madam

    we have a hcl laptop me 1015 , fromlase 15 days , its lan port is not working, there is no any response from lan port hardware, so kindly arrange your service engineer for
    service urgently.


    laptop ------ hcl me 1015

    serial no: ---- 8111AE963339

    NAME- VAMTECH SYSTEMS

    VAMAN GURAV
    48 BUDHWAR PETH RADHIKA ROAD SATARA-415002 MAHARASHTRA
    9822665199

  12. #72
    Unregistered Guest

    Angry tablet repair complaint

    Dear Sir/madam ,



    i have purchase the HCL Tablet on 26.07.2012. but when i reach at my home i check the adapter is not working, then i have gone in hcl service center. but they says the adapter is not in warranty. now today my tablet lcd is not working properly, today i have gone again in service center. they have change my tablet, but the new tablet is second hand piece........ the tablet is also repaired, and the tablet is working slow and back of the tablet is very warm.....

    please receive my complaint and sort out my complaint.. my old complaint no is 307120190. i am very disagree with hcl product.........plz help...

    regards,
    Rohit Kumar
    +91 9803222134
    rohit_236249@yahoo.com

  13. #73
    Unregistered Guest

    Default show only emergency call

    dear sir or mam
    my hcl u1 tablet not showing menu only showing emergency call please how can remove this problem my cell no. 8527733771 amarjeet singh

  14. #74
    a_dave@live.com is offline Junior Member
    Join Date
    Aug 2012
    Posts
    2

    Default

    DEAR,

    I purchase HCL ME series laptop model no. (AE1V3062-I/HCL ME ICON L 1015). HCL ME Dual core (Intel(R) Pentium(R) CPU B960 @ 2.20GHz 2.20 GHz) 64-bit Opertating system, Ram 2.00GB. Purchase on 18 may 2012.
    It works so slow with hanging problems and if i open programme with another programme then its stop works and then only i have option to shut down(HOLD POWER BUTTON). I want to know its only my laptop problem or in all hcl me dual core problem. is all laptop of dual core processor are slow and hanging problems? plz reply me what to do.....
    PLEASE DO NEEDFULL.
    THANK YOU.

  15. #75
    sagarkumarjha is offline Junior Member
    Join Date
    Aug 2012
    Posts
    3

    Red face not getting proper tablet repairing

    HI

    I bought a HCL TAB on 03-MAR-12.
    Soon I discovered some problems and called the customer executive.
    He suggested me to visit the HCL SERVICE CENTER. I submiited my tablet at on 30-JUN-12 at Nehru Place New Delhi service center.
    They toook 19 days to resolve the issues I got it on 19-JUL-12. But still all the problems were not resolved and then occured some new problem like problems in Wi-fi, touchpad etc.
    I again called the customer executive on 20-JUL-2012 He again suggested me to visit the Service Center. This time I submitted it on 21-jul-2012 once again. And the best part is that Still I m waiting for my tablet.
    I didn't get it back yet. Every time I call the service center they give me single response give us some more time
    sagar kumar jha
    9555316493,8595041970
    sagarkumarjha@gmail.com

 

 

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