The address of the agency where I applied is:
HP Redemption cell
1st floor A-2 Okhla Industrial Area Phase-I
New Delhi 110020
Ph 011-41306700


I had sent photo copy of my Invoice, bar coded sticker & DD.

Extremely poor service by HP, please help me!

Hello,

Call to the HP customer care and ask them for the proper reason, apart from this have you anything that support your statement about that offer ?

Thanks sir, HP customer care does not respond to calls, I have tried like hell calling them, but no reply!
Reason they gave was that the offer does not apply.

Yes I have a grab of the page that shows the offer:
Dear Customer,

We are pleased to offer you a valuable gift with your purchase of your Compaq Notebooks.
SPECIAL OFFER

Get a Kodak 9.2 Mega pixel Camera (with 3X Optical Zoom) worth Rs. 8499/- with all Compaq Presario Notebooks except models listed below (Handling charges of Rs. 1299/- per purchase applicable).
Note: These models are not eligible for any promotion. Models: CQ40-133 TU, CQ60-101AU,CQ40-108TU (Discontinued promotion w.e.f 12th Jan 09). Models: CQ40-301TU, CQ40-317TU, CQ40-144 (Discontinued promotion w.e.f. 7th Feb 09)
- This is a web based redemption program and is subject to the terms and conditions mentiond below.
- This offer is valid on purchase of Compaq Presario notebook as per the models listed above.
- Offer valid on purchase made from 01 January 2009 to 28 February 2009 in India. Online Redemption open till 07 March 2009.
- Last date of receiving claim documents at HP Redemption Cell is 15 March 2009. Claims received after this date stands invalid and no further communication shall be entertained.




I have the whole page with me but refer to the part which says "CQ40-108TU (Discontinued promotion w.e.f 12th Jan 09)". I bought on 12th Jan & have the bill with me.


Regards,
Justice

I have purchased a computer system of HP (redemption code HMBWC3XY88 dtd 24.02.2009) along with offered gift UPS and Printer-scanner-fax (3 in 1) which will be delivered latter as per the offer. I have recvd the UPS on 15.07.2009 after several follow up but till date the 3 in 1 is not recvd. My claim file is 97358 on 12.08.2009. It was told (email) from HP that I will be inform about the same but till date I didnt recv any schedule of delivery.

I became very disappointed about such business policy of HP which is beyond imagination.

Plz help so that I can get my gift.

Regards,

Saikat Paul
Mobile 9434018375
email IDA1257@cc.m-kagaku.co.jp

sir/madam,
I have bought a HP laptop and have a gift of lcd tv. I have completed all the formalities and though the gift is approved by hp redemption cell.The cheque of Rs 9000/- cashed by the cell but still no delivery of the gift approved.
Earlier it shows in the status that delivery is due by march 13th 2010,but till now no dispatch detail of my gift. I am calling daily but only computerised machine answering, non of the official attending the phone.It cause harrassment.
The service of HP redemption cell is the worst among all the worst services. Kindly help me out.

Product serial no CND93508BG
redemption code YT53M3J9OG
dhirajkaundal@gmail.com
phone no 9418151400
SID no 628075

These people are fraud.
It is 420 and they should be sent to jail.
They withdraw money and enjoy the same at the cost of customers.
Maybe 1 out of 100 gets this product.

My item code CNU9314N1M has not been dispatched inspite of repeated requests for more than 4 months of my payment.
They have withdrawn payment of 9000/- with a written understanding that the product will be delivered within 4-6 weeks.
HP and this f**** cell have connived together to cheat us by fraudulently withdrawing money against promises not to be kept and now not responding at all. HP should be ashamed to let this happen.
This is my last correspondence prior to a legal notice.

Tarun Bhagoliwal
9935933800
tarun@indradhanush.com