Service center unable to repair my lapy. i have register 5 complain abt this from jun to jan . still they are not repair my laptop..

Hello,

Kindly provide us full details.

Respected Sir,


I have purchase a compaq presario cq45 laptop last year Nov. 2008. After
the purchased these faulty laptops I have repeatedly face the problem with this
laptop. Too many times I registered online complaint regarding its fault and
always they send me the RT Outsourcing (Autorisezed Service Provider of
HP). I am working as a IT- Head in Excel
Car Pvt. Ltd. And I have ability to find the problem but they unable to
understand the exact fault. Each time they received the laptop and format the
Harddisk and replace some parts and return back to me after 2 or 3 week. Is it
impossible to me each time go to the
service center and submitt laptop for repair and receive after 2 or 3 week and
test again.

I requested to you kindly help me regarding this faulty
laptop. From last years lot of my time and work is suffered due to the service
of this faulty laptop. And the executive
who have receive the laptop think about us a first time user and make excuse
and blame us for the laptop mis handing. And delivered laptop with another
fault place a black scratch in my laptop top pannel.

Now please let me know that who is able to resolve my issues
regarding this faulty laptop. I need to
replacement of the laptop with immediately. Details of the laptop given below:

Laptop Serial No. CND8400LKD

Model and Product No. : CQ45/FR754PA

Current HP Ref. No. 4605452728

Regards

Harish Sharma

IT-Head

Excel Car Pvt. Ltd.

B2/31, Mohan Co-operative Industrial Estate,

Mathura Road,

New Delhi 110044.

Phone No. 09313293583