Hi,
IIts Venkatesh, I bought Sony laptop (VPCEB17FG) on 23rd of March 2010 at sony centre Digital Gadgets Sdn Bhd (591603-u) Low Yat Plaza The Price was 4000 RM. within a month Had problems in speakers (Left side speakers are not functioning and Right side speakers sometimes shows same symptom). Regarding this I Reclaimed in Sony Service centre on 04-05-2010 (Reclaim No : EIA06984). I gave my laptop But for one week I didn’t got any call, Then Last week 12-05-2010 I called again then only I know the spare parts are not in stock it will take another 15 to 20 days. So I cancel the reclaim and collected my laptop. I sent a Mail to Service center but No reply.


Model NO : VPCEB17FG/B E1

Serial No : 7002222

Warranty No : 1098028104

Reclaim No : EIA06984

Regards,
Venkatesh Prabu.G

Dear Sir,

Greetings from Sony India Team,

Request you to contact our Customer Care Center 1800-103-7799 (Toll free) for assistance.

Warm Regards,
Sony India Team

Greetings from Sony India Team,

Request you to contact our Customer Care Center 1800-103-7799 (Toll free) for assistance.

Warm Regards
Sony India Team

i bought a new sony vaio E series VPCEB26FG
it hasnt even been 2 months and the left side speakers are not working !!!!!!

Originally Posted by Sony India

Dear Sir,

Greetings from Sony India Team,

Request you to contact our Customer Care Center 1800-103-7799 (Toll free) for assistance.

Warm Regards,
Sony India Team

i BOUGHT A SONY VAIO SERIES VPCEB26FG WINDOWS 7 HOME PREMIUM ( 64 bit )
HARD DISK DRIVE 500 GB / MEMORY 4 GB AND IT HAS ONLY BEEN 2 MONTHS AND THE LEFT SIDE SPEAKERS ARE NOT WORKING !!!!!!!!1 I BOUGHT IT FROM THE SONY CENTER IN BHAJARAHILLS RD 12 !

@awaise alvi -

Dear Sir,
Regret the inconvenience caused to you. Have you reported this problem at our toll-free helpline 1800-103-7799
If not, then please do it. They will be able to assist you on this matter. This is a third party forum and will not provide you any help in solving your problem.
Regards,
Sony India Team.

Sony vaio e series laptops are not successful..plz stop their production..

Dear Sir,

There is certainly some miscommunication here. The market feedback for VAIO E series has been very positive. Rest of course the performance of all electronic items depends on its usage as well. Have you faced any problem with the VAIO E laptop? Please report it at our official helpline 1800-103-7799

Regards,
Sony India Team

i bought sony vpceb14en and its having a really bad battery life and also takes a lot of time to boot...
i have costumer care and after recovering the whole system it still takes a lot time to boot...
i have an i3 330m processor i.e. 2.13 ghz but now e series is coming with 350m i.e. 2.26 ghz...
i think the hardware is not appropriate to handle the system's requirements...

Dear Sir,

Regret the inconvenience caused to you. Please share your name, adress, contact details and complaint no. with us. It will help us in assisting you better.

Regards,
Sony India Team.

<AUTO> 'SonyIndia=006-822-757' Sony Vaio VPCEB1AGG

Awaiting for the response.

Further your phone no 180011188 is not working. Why giving a wrong number to make fool to customers???

Regards

L. G. Kewlani

-------------------------------------------------------------------------------------------------------------------------
I purchased Sony Vaio VPCEB1AGG in July’10. After purchase of 1 month I am find regular problems with it. Again the problem occurred in Nov’10 and got it repaired (recovery) from Mehta E-store –Noida on 22nd Nov’10. 3rd time problem occurred on 17th Jan’11. I sent it to JAYPEE ELECTRONICS C-54 GROUND FLOOR SECTOR - 2 NOIDA-201301 on 20.01.11. They informed that the HARD DISC is crashed and needs replacement. They replaced the HARD disc and returned it on 24.01.11

After starting the laptop on 24.01.10, we still find problem of some abnormal, irritating sound of clicks every 20 to 25 seconds.

The Kind of things are surprising and unexpected like from sony.

Luckily the laptop was in warrant period otherwise there would have been financial loss also I lost precious data..

Is it that E-series laptop are faulty once. I am thankful that sony arranged to replace the hard disc but feel If there are manufacturing defects, I should get the replacement.

Please respond

Regards

L. G. Kewlani

Dear Sir,

Regret the inconvenience caused to you. Hope your concern has been resolved now. Please be informed that the toll-free helpline no. for Sony India Pvt. Ltd. is 1800-103-7799. We have mentioned it in our earlier post as well. You can also get in touch with us at sonyindia.care@ap.sony.com We shall be happy to help you with all your concerns.

Regards,
Sony India Team

I have purchased a sony Vaio Laptop dated on 12.12.2010 , I am facing so many problem , I have lost my belief toward Sony Product.
Within month , hard disk crashed after so many follow-up (a week) I got new hard disk, after couple of day laptop LCD got fed (grey screen) now i came to know its going to change.
I have talked to Sony customer care executive he suggested to go customer care centre , I have got tired to so many follow-up and regular problem in Laptop.

Other side my two friend purchased DELL & HP respectively and they enjoy their Laptop performance.

This time I think for replacement because further problem in laptop I cannot bother.

LAPTOP- VPCEA22EN
S/N-275071767000456
Service TAG- C60588w9
Complaint No. 6944186 2nd time

Ever since I bought this laptop from Jumbo Electronics. I am facing problem with the tochpad and the Wifi connector.

I have visited the service centre (club Electronics) they formatted and cleaned and reformated the system but touch pad problem remains. Have interacted with other E series users at the service centre and all compain of the same problem.

I have been hassled as am unable to work on my laptop without getting stuck or using an external mouse and its tiring and really taxing to take out time to keep visiting the service centre. when i should be using this 50K machine to work.

I want an honest reply from sony as to why don't they accept that this series of laptops do have genuine touch pad problem and then do something about it.

Munish Chopra
09899109771
munish.k.c@gmail.com

Model : VPCEB26FG
Serial No. 27507287 7004713

hello sir,
i bought a sony vaio laptop before 1 month of E series.whose battary bakeup is very low when battary is fully charged it go only 1 hour.now compare the other laptop like-dell.whose battary bakeup is super ,so pls if u have no solution for this battary problem then stop his production.