Difference in sticker price , double taxing, nil customer grievance redressal .
This is a discussion on Difference in sticker price , double taxing, nil customer grievance redressal . within the Laptop forums, part of the Computer Hardware category; Lenovo : 2958 H2Q --- Purchase Date : 4th March 2010. Sticker Price : Rs. 37,190.00 M.R.P. (All inclusive). Does ...
- 03-09-2010, 12:56 PM #1
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Difference in sticker price , double taxing, nil customer grievance redressal . Lenovo : 2958 H2Q --- Purchase Date : 4th March 2010.
Sticker Price : Rs. 37,190.00 M.R.P. (All inclusive). Does not mention any extra state or local tax.
Billed at : Rs 37,979.76 ( System ). Price increase ? / by dealer
Headphone : Rs. 1.00
Bag : Rs 0.01
VAT 4% : Rs 1,519.00 Additional tax on an all inclusive product ?
Total : Rs 39,500.00
Lenovo has a decent product line up and a great brand image, this somehow got me careless while the billing was done, it was while registering the product I noticed this.
A clarification was requested from the dealer who pointed out the cost price of the bag
at Rs. 2,000.00 ( which is free ). Mention on the bill is Rs. 0.01
The call center was duly informed who promised to get back after a word with a dealer. Still waiting.
This is absolute violation of applicable laws and the trust we put in Brands like Lenovo and also them wasting trust on people they hire who are least bothered about customers or their so called feedback.
Regards Rajesh.Regards
R.Rajesh.
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