Respected sir / ma'am,
this is regard to the replacement of my 250 gb laptop hard disk with the model number wd2500bevt-00zct0 hard disk.when i had called the customer support number i was given a RMA number -81722145 on 2nd of February 2010 and instructions to pack my defective hard disk and it will be picked from my house by the courier.the hard disk was picked up and within a week i got a new hard disk from western digital, but it was not a 250 gb hard disk ,neither it was a laptop hard disk, infact it was a 160gb pc hard disk with the model number wd1600aajs-00l7a0.So i again called up wester digital support center and they apologized and again assigned me a new RMA number - 81738613 and told me that this time i will get my 250 gb laptop hard disk. i had no choice but to wait. The couirer person came and took the hard disk and again after 1 week i got a new hard disk back. And surprisingly even this time it was a 160 Gb pc hard disk instead of the 250 gb laptop hard disk. So naturally i again called them and they again gave me new RMA number -81758452 and again the courier guy came and took the hard disk.Yesterday I.e on 2nd March 2010 when i had called the support center to inquire about my RMA status they after verification said that they have received my hard disk and will dispatch it by 4th of march 2010. i again called today i.e 3rd of march 2010 to again inquire my RMA status, they aftr verification said that they have not received my hard disk , where as they told me yesterday that they have received it. And according to the courier website of AI GATI, the hard disk was delivered on 24th February 2010( Docket number 594129774).The support center is showing no co operation in getting my hard disk back and is always coming up with excuses.They are not even sure if i will get back my 250 gb hard disk back even though it is well with in the warranty.I plead that necessary action be taken against them.And please suggest me what can i do as it is already been more than 1 month and i havnt still received my proper hard disk.
yours sincerely
Somanjan Bandyopadhyay
+919711034203

I have shot a full Documentary on the WD 500Gb Internal aaks HD and i have lost 200 hundred GB of Data that was priceless . I have now realized all bad hard disks are sold to india and have been told this by retailers. Why should India not get and expect the same quality as the rest of the world ? I have really been destroyed when it comes to my short film and feature length documentary.

How can a company have no liability to for there product . The same i have faced with samsung and Seasgate but Western Digital has shown to be the killer with timing.
The power blew on the HD and when this happened the HD Head blew and scratched a line right across the HD. Causing the information Void from any form of recovery. Even thought they say that the HD has The best protection for data it was not so. As all my Personal 100GB AS well as 100 GB of 3 Documentraies were on it. The hard Disk Failed with the month of being used 10 times . My name is Richard Mehta my no. is 9820223199 in the process our team has lost at least a few lak's for using this Hd as a temporary transfer portal . Under such a tight budget we are left with noting to show of 200 to 300 Hr of data information.
I want to know what they will do and why they are not responsible if the fact is they are sell India reject merchant dice. Make the HD and guarantee its faults . Why should they not be liable for information as nothing is more precious .

I want an answer ........

respected sir/madam,
I purchase WD hard external disk in Feb 2010. In july its adapther gets faulty. i made complaint for its replacement but till today i have ont get any replacement. On every week I call to WD support center but all executive says sir you will get your replacement withing two days. I spoke with Aarif, Manindar, Samrat, anushri. but No one co-oprating properly. They dont have manners to talk to customers.
please tell me what should i do to replace this faulty adapther. My email address is satej.v.patil@gmail.com phone no is 9730497957.
Thanks & regards
Satej Patil

Dear respect sir \r\n\r\n i am khaja naseeruddin

in my harddisk problem i have give u my harddisk

repair your company not response to me i am send to this harddisk | 24/02/2010

why shud not send my harddisk plz give me response give me harddisk fast then aurgent
rma no; 81744233 and shipment no;6143729900
my cont no; 9701316518 '9700149696
thanks

Hi,
They gave me a defective PC Hard Drive of 320GB and last month they told me that they will replace it. Since 6th October I have been waiting for my Hard drive but to no avail. When you call them, all they tell me is wait. It will come soon....Its been a month that I am without my PC and its not a good feeling....This absolutely false commitements that they promise.....They customer support is absolutely horandeous.....

RMA:82195891
case id wd092710#401

I need an answer to this. Please help !!

Krish
918007776452

Didn't Get product back Even after 7 months.. Hard to call support.. Have to wait hours with phone..Always the answer is that we will call you back... Shit!!!!
Rma no: 81843272
date: 4-apr-2010.

Keep away from buying wd products if you are in kerala.. They will not delivery your products back to kerala and they dont have any offices here..

RMA no 81792245
almost 7 motnhs now i havent received my hard disk back 160 gb.. pathetic call support ,if u call them it will be on hold most of time...useless people ,shame to company

pushkar dhir
9888423440

Respected Sir,
I request you to cancel my RMA No.- 82303821 because i could not receive my WDC Hard disk against my corrupted hard disk since last 3 months due to the quorier service not available in my address.
Please contact me on - 88951775934 for details

I beleived in WD and therefore been purchasing a lot of WD products for teh past five years..I had reaslised very late that WD support is very poor. In the first place I was tying to reach the toll free numbers as mentioned in their website for India..which never gets connected and secondly all the other numbers that I have tried never ever get connected.
the Numbers I tried were 1800 200 5789 then 11 26384700, 1800 11 9393 and also finally 1800 22 2258 .

I have a new media player and a passport ext hardrive both defective and sitting on my desk for the past one month waiting and trying to find out how to get connected to WD support centre. Any body has any clues pl. help.
thnx pagr99@gmail.com

Good Afternoon Sir/Ma'm

My self Varun Negi. I purchased WD HDD recently and few days ago my power adapter had stopped working so i order for new power adapter (order number: 0411118526247) by customer care(toll free number 18002005789) now its been a 25 days.... i didn't receive a power adapter.Whenever i ask for support they told me that they will deliver it to me within 2 or 3 days.... every time i called them they give me same excuse. Please tell me what i supposed to do now... please help me...
my contact number: +91 9579636638
email id: varaki786@gmail.com

Hi,
They gave me a defective PC Hard Drive of 500GB and last month they told me that they will replace it. Since 6th October I have been waiting for my Hard drive but to no avail. When you call them, all they tell me is wait. It will come soon....Its been a month that I am without my PC and its not a good feeling....This absolutely false commitements that they promise.....They customer support is absolutely horandeous.....
Please contact me on - +919891862720 for details

RMN.82714281
case id WCAV94941389 mail .id i rshadkhan2720@gmail.com

Hi,
They gave me a defective PC Hard Drive of 320GB and last month they told me that they will replace it. Since 6th October I have been waiting for my Hard drive but to no avail. When you call them, all they tell me is wait. It will come soon....Its been a month that I am without my PC and its not a good feeling....This absolutely false commitements that they promise.....They customer support is absolutely horandeous.....

RMA:82653279I need an answer to this. Please help !!

raj kumar
7503818082

Endless Wait for 2 year to get my rightful Replacement drive. After several complaints & RMA, they finally picked up the faulty drive and assured me to send the replacement drive asap..But that was 3 months back... In another 10 months my drive purchased on June 2009, it's warranty will expire... I have run out of patience but Western Digital do not seem to have any concern on their fraudelant ways..

Below is the details of all RMA I have had to raise till date...There have been almost 50 Email exchanges with Western Digital till date....

Sanjoy.dasgupta@gmail.com

>
> I registered by Western Digital 500GB Passport External USB Drive on
> 11/06/09
> Drive(s) Information:
> ---------------------
> Serial Number: WXB0A89H1412
> Model/Order number: WDBAAA5000ABK-PESN
>
> My Drive Failed in September 2010 & I raised RMA for the same . Detail of
> RMA as below
> I did not get any replacement after repeated follow-up
>
> RMA Information:
> RMA# : 82208357
> Expires: 31 October 2010
>
> Drive(s) Information:
> Serial No. Product No.
> ------------ ------------
> WXB0A89H1412 WDBAAA5000ABK-PESN
>
>
> I never got my defective drive replaced..
>
> Since RMA date expired, I raised another RMA. Detail of the ame below.
> This time too, I did not get any replacement after repeated follow-up
>
> RMA Information:
> RMA# : 82277248
> Expires: 2 December 2010
>
> Drive(s) Information:
> Serial No. Product No.
> ------------ ------------
> WXB0A89H1412 WDBAAA5000ABK-PESN
>
> In 15th May 2011 Western Ditital people called up and told me that they
> have arranged "TNT Courier" to come and Pickup the defective drive.
>
> Same day courier visited my residence and collected the defective drive.
> Below are the reference to that pickup detail by courier
>
>
> Sender's A/C Number: 100745
> Customer Reference Number: 232735
> Courier's Receipt / Docket Number: DO 286 720 501 WW
>
>
> Few Days after the defective drive was collected by courier from by Home,
> someone from Western Ditital called me again & said that they creating a
> New
> RMA as the older RMA# (82277248) expired & will ship a Good replacement
> drive against the New RMA. Below is the New RMA #
>
> Unfortunately the New RMA also expired on 7th June & I am still waiting
> for
> the Replacement drive
>
> RMA Information:
> RMA# : 82694373
> Expires: 7 June 2011
>
> Drive(s) Information:
> Serial No. Product No.
> ------------ ------------
> WX71C50A0442 WD5000BMVV-11GNWS0
>
>

Sir/Madam, My name is Rejil Raj( I am also a bank staff & business man). On 29.10.2011 I bought a Samsung GT-B7722 mobile(IMEI No:355317042161876 Model no:GT-B7722) from Univercel,but unfortunately my phone having lot of problems. First time, I can't access/connect to internet through pc &second one is 8GB memory card is not supported & third one is Ear speaker is complaint.I reported complaint over the phone within 2days.But after 7days, I surrendered my phonefor repair to Samsung authorised service centre(complaint no:4120860527 centre name:M/s server and clients hardware solutions,sasthamangalam,trivandrum, kerala Ph:04714064508-Contact person Mr.Joys) for repair.But they can’t able to rectify the problem.After complaining to the Hnble.Consumer Forum,one of the samsung executive Mr.Mahesh(Mob:9895714627 -Complaint No:4122181259) call me and directed to submit another service centre located in Sreekanteswaram,Trivandrum (contact person Mr.Baiju-Mob:9995012010).After a long time they clear my issue.But some days after again I can’t access internet eventho my phone(if I restarted my phone,then we can use internet for some minites,then it becomes hang,then an error message showing).Again I submitted phone to Sreekanteswaram service centre(Complaint no:4122646267) for repair.But they are not able to clear my phone’s problem,they tell me that, may be its from mobile service provider’s problem(it is not a service provider’s problem if I use different SIM that’s same message is showing).So I collect my phone from service centre (without rectifying the problem). Sir,I need Justice,most of the time it have lot of complaints.I lost more than 50,000/-through this phone(I can’t access internet,so I lost my construction work& two times I lost my memory card worth Rs.1000 while submitting time ).I demanded for replace the phone but they are not willing,their service is very poor(behaviour also).Sir,I need justice,I don’t need this phone I want to replace with new one,because it have a lot of problems(from the purchase time it had lot of problems,I submitted 4 times to repair with in this 1 month time frame and I visited the service centre more than 12times). So please take adequate action for replacing my phone. Thanking you, Your’s faithfully, REJIL RAJ.B RELATIONSHIP MANAGER, HDFC SECURITIES, 2nd FLOOR, KARIMPANEL ARCHADE, EASTFORT,TRIVANDRUM, KERALA-695023 Mob:09846463667 Tel:0471-4466098 Mail:rejilrajraj@gmail.com

dear sir
i have registered in aaksh tablet official website of laptop pc and now i want to call the number of the company but the no is not working please take an action i can give the number that is 18001802180 is not working
thanks
yours sincerly
mayank sharma
9803538343
mayanksharma000@yahoo.in