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Complaint about lenovo laptop services

This is a discussion on Complaint about lenovo laptop services within the Laptop forums, part of the Computer Hardware category; dear sir i bought lenovo leptop on 17 dec 10, machine sl no. CBQ3219212, ADOPTER of this machine gone bad. ...

  1. #16
    yogi3571 is offline Junior Member
    Join Date
    Sep 2011
    Posts
    2

    Default warranty replacement

    dear sir i bought lenovo leptop on 17 dec 10, machine sl no. CBQ3219212, ADOPTER of this machine gone bad. i am in contact with lenovo costumer care for last atlest 20 days, they are not giving me solution, they are just keeping me in dark and not solving my problem whereas i am following their instruction

  2. #17
    Unregistered Guest

    Default Worst service centre for Lenovo

    I bought lenovo G570 model on 24th april 2011. It gave problems after 4 months. I got a problem of my laptop was not powering on. I registered a complaint and submitted laptop on 13th sep 2011 to MYTHRI IT SERVICES, VIMAN NAGAR, PUNE. This is the worst service center as I far as I have seen. They nearly took One and Half month to solve that issue. They ordered for motherboard and processor during this time.
    On 25th oct 2011 i got my Laptop back. With 1problem solved(powering on) and 3 problems creation(my wireless device was not able to find, Number of Visible scratches on lappy, and Indicators at the bottom line were not functioning and Even 2 Screws were not there). wowwww What a great service center. Right?
    We go for service center to get solve our problem. But, In my case I went to service center to get problem to my laptop.

    And Though they have not replaced the planar, they mentioned in my receipt that They have changed the planar.(Cheating the lenovo company also).

    For Lenovo:
    My case id was: 4270314333

    Regards,
    SREEDHAR G

  3. #18
    aniket raj Guest

    Post complain about company service

    Dear Sir/Madam,



    i bought my laptop on 22nd july,there was some offer with laptop.my system model is ideapad Z570.the shopkipper told that to login about the system on the website .after that they will provide your gift hamper with 45 days.but still now i did not get my offer.i call so many time s to lenovo care but they didnt say anything.after login ny serial number the company give my order id-z22072011-5094.my system serial number is WB-02193237,laptop is issue in the favour of RUCHI KUMARI.so i kindly request to you send me mesage or report about my gift hamper as soon as possible on my email-raj.aniket1@gmail.com .otherwise call me on my number 08940185458 OR 08012096469.if u send me reply tomorrow then it will be better for me .i shall obliged for this act.

    i bought my laptop on 22nd july,there was some offer with laptop.my system model is ideapad Z570.the shopkipper told that to login about the system on the website .after that they will provide your gift hamper with 45 days.but still now i did not get my offer.i call so many time s to lenovo care but they didnt say anything.after login ny serial number the company give my order id-z22072011-5094.my system serial number is WB-02193237,laptop is issue in the favour of RUCHI KUMARI.so i kindly request to you send me mesage or report about my gift hamper as soon as possible .otherwise call me on my number 08940185458 OR 08012096469.


    thanking you
    aniket raj

    Thanks & Regards,
    aniket raj[/QUOTE]

  4. #19
    Unregistered Guest

    Default Complain against Service Center(Lenovo).

    Dear Sir / mam,

    I have logged a complain for Lenove Laptop Z570 LCD replacement, which has been logged under following Service Center.

    Complain # 4270350713
    Area: Bangalore
    Service Center name: Cadonse

    I have been haeashed from past 15 days as when ever I am calling to Lenovo Call Center they are telling that the request has been closed & the LCD has been replaced by the Service Center Engineer, where as there is nothing happen yet.

    Call Center Agent's are very annoying and always divert the case by giving the number of Service Center.
    Service Center people are ignoring the issues by saying that the case has not been assigned to them.

    I am really fade up of this service from Lenovo A feeling guilty on my decision of purchasing Lenovo product, I will make sure that none of my friend or relative should go for any of the Lenovo product in future.

    As usual now planing to register the case to "Consumer Forum".

    I am sure that this comment will not make any sense to my concern because a company who is not caring about the customer from direct sources, how come they will react to this comment.

    Thanks,
    Aamir Baig
    900 83 55 181

  5. #20
    ANKUR MITTAL Guest

    Default Replacement of my lenovo laptop model g550 with graphics card

    Respected sir/mam

    sub:-replacement of my lenovo laptop model g550 with graphics card but company and service center are not responding.

    I have got my laptop repaired more than ten times from yours service centre but every time i am dissatisfied because they changed every single part of my laptop than it is creating problem they made my laptop a simple box to me of no use.
    Every time they say we had repaired this and that but every time i am very-2 upset when i came it home and start using it. From the date of purchase till now i am not satisfied with your repairs.
    I purchased a branded product not a roady one than also service center is not taking it seriously.
    Please do me one favour if you can that replace this machine with new one because all methods are failing of repair from your service center side.
    Mr.anil the head of service center at gill chowk,ludhiana,punjab. Is also not taking proper attention about my problem his contact no. Is +919463247275.
    Due to this machine i got rejected from the interview of my job because when i started in front of jury members it stopped working and imagine it with yourself that in how much pain iam due this machine.

    Please reply as soon as regarding this problem.
    My laptop is everything for me when i am at job and please its a humble request to you please replace it with new one its model is g550.with 512 nvidia graphics, 3gb ram, 320gb hard disk,window 7 home premium licensed.

    Your faithful customer
    ankur mittal
    m.no.-+919888907901

  6. #21
    jatin9414 Guest

    Default Dlicate computor had been sold to me by a lenovo

    Respected sir,

    I have purchaged lenovo destop before 2 months from lenovo shop Bharuch within 2 months totally operating system hs been dmaged. I dont know weather they have provided me a duplicate lenovo computor or what.

  7. #22
    Unregistered Guest

    Default complaint

    sir i brought laptop before three months still i didn't receive any free offers given by the lenovo showroom seller........... i'm in tirupur.i brought lap top from skynett computers of your branch........ please take necessary action immediately......

  8. #23
    Unregistered Guest

    Default laptop locked due to password

    I am holding lenovo laptop model no. G450. Password was set but now it is forgetten and I am not able to even open the laptop. I have showed it to local showroom but they are unable to restart the laptop. I am not even able to login due to password problem. Laptop is idle from last one month.

    Please confirm back on the problem urgently.


    Prasanna
    093263 22219

  9. #24
    neerada.s Guest

    Exclamation Lenova Z560 bought last year

    Lenova Z560 bought last year . the left hinge is broken and the screen is not stable to use.. i went to the lenova service centers in chennai but they are unablet to help me.
    Please help soon

  10. #25
    shamsuddin_52 is offline Junior Member
    Join Date
    Jan 2012
    Posts
    1

    Default some manufacturing defect in Lenovo-550 laptop.

    I purchased Lenovo G-550, Sr.No.CBQ1076086 from M/s Computer Shopee Nashik on dt. 13/03-2010 with Window-7 Home premium loaded. During usage, many times it was getting hang and ultimately it was required to be switch off forcibly. In December 2011 problem so developed (start up problem). Complete hard disc was found defective and it was replaced from a local shop with pirated Window-7 loaded.
    After hard disc replacement, still it is getting "Hanged" many times. Local dealer stated that "It is some inherent problem in unit and required reference to company". I think such a reputed firm laptop giving problem with in 18 months of its purchase " Firm has looked into to resolve the problem"
    Name: Shamsuddin PIN-425201.
    Address: Plot no. 111, Prelhad Nagar, 15 block, Bhusawal.
    Disst. Jalgaon (Maharashtra)

  11. #26
    srinath.s is offline Junior Member
    Join Date
    Mar 2012
    Posts
    1

    Default

    Lenovo ideapad s10-3s
    Serial number- QB02776516
    Complaint Number - 4270461139


    My netbook's bezel was replaced by Hitech services, bangalore on 17/01/2012. I had a problem with the workmanship of the engineer from day 1 and i had sent my feedback to lenovo about the same.The engineer came back on 07/02/2012 and removed the lens cover which he should have done beforehand after replacing the bezel.


    Now my right side of the bezel near the hinge is cracked just after 45 days after it was replaced.
    I would put it down to poor workmanship of the engineer Mr.Siddagowda who handled my netbook. To my knowledge the bezel was adjusted too tightly.


    I launched a complaint with the engineer on 03/03/2012,he came and took some snapshots which apparently wasnt clear according to hitech. He came again after i launched a official complaint to lenovo. He took some photos again. Now i am told that they had a reply from lenovo and cant replace the bezel. I also spoke to Mr.karthik from the technical department IBM, Bangalore. He was rude and sounded more like a hooligan than technical person.


    I own one more laptop from DELL and a Tablet pc (Lenovo k1) and i use my lenovo netbook very rarely.


    As you know a cracked bezel could lead to a situation that can impede product performance,I request you to send a replacement for my bezel since my netbook is still under manufacturers warranty.


    Thanking you,
    Srinath Sethuraman

  12. #27
    Tarun vats Guest

    Default My hard disk has been coroupted

    I want tell nothing is comming on the screen it is in warranty serial no isWB0104260D

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