This is a discussion on consumer exploitation within the Laptop forums, part of the Computer Hardware category; The display on the screen of my laptop had gone while working on Internet. I had given my laptop {Hp ...
The display on the screen of my laptop had gone while working on Internet.
I had given my laptop {Hp laptop Nx620 (AB 230 av)} on 13th January at hp authorized service center (A-200, Okhla Industrial Area Phase-1, New Delhi-110090). It is under warranty.
Problem Statement:
I repeatedly call them and ask them about my laptop, whether it is repaired or not.
They replied me that they will replace the display part and within 2-3 days it will be repaired. But even after a month , they have not repaired it.
Customer ID no.: 2605214398
I have registered the complain at their website too.
Compliment Identification no.: CCHSAP192053
On 11/2/2008, they have just send an sms to me and asked me too wait.
But I cannot wait and I asked them to provided the laptop for the time being but they refused.
They are exploiting me as they have not repaired the laptop and I want to get justice.
So, I want the helping hand from consumer court and want them to teach the lesson and get compensation too .
Hope you comprehend my problem.
An early action will be highly appreciated.
Thanking you
Yours truly,
Amit Aggarwal
Telephone no: 011-22786089
9312608397,9718212590