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consumer exploitation

This is a discussion on consumer exploitation within the Laptop forums, part of the Computer Hardware category; The display on the screen of my laptop had gone while working on Internet. I had given my laptop {Hp ...

  1. #1
    amit12j is offline Junior Member
    Join Date
    Feb 2009
    Posts
    2

    Default consumer exploitation

    The display on the screen of my laptop had gone while working on Internet.
    I had given my laptop {Hp laptop Nx620 (AB 230 av)} on 13th January at hp authorized service center (A-200, Okhla Industrial Area Phase-1, New Delhi-110090). It is under warranty.

    Problem Statement:
    I repeatedly call them and ask them about my laptop, whether it is repaired or not.
    They replied me that they will replace the display part and within 2-3 days it will be repaired. But even after a month , they have not repaired it.
    Customer ID no.: 2605214398

    I have registered the complain at their website too.
    Compliment Identification no.: CCHSAP192053

    On 11/2/2008, they have just send an sms to me and asked me too wait.
    But I cannot wait and I asked them to provided the laptop for the time being but they refused.

    They are exploiting me as they have not repaired the laptop and I want to get justice.

    So, I want the helping hand from consumer court and want them to teach the lesson and get compensation too .

    Hope you comprehend my problem.
    An early action will be highly appreciated.

    Thanking you
    Yours truly,
    Amit Aggarwal

    Telephone no: 011-22786089
    9312608397,9718212590
    Attached Thumbnails Attached Thumbnails consumer exploitation-scan0064.jpg  

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