Originally Posted by ankitkapoor

hii, actually i purchased hcl laptop on 17 sept 2009 from nehru place from silicon computers model U-39 , and i found a problem in wifi which was disconnect after every 2-3 min when i off the charger , and i was go to the hcl service centre in green park near uphaar cinema on 27th oct 2009 and tell the problem to engineer but he was said that ki we have no wifi there , so we were able to solve your porblem , then i made a call to hcl customer care no. 18601800425 on the executive ask plz visit again servie centre green park again , so i was again going on 28th oct and tell this problem again and thn he ask me to submitt the laptop their and collect on 31st oct , when i was again visited service centre on 31st they ask me laptop is not repaired so you plzz visited tomorrow , again i visited on 1st nov they ask me till now your laptop not repaired kindly collect your laptop on 4rth nov , and thn when i was goin today and collect laptop they asked your laptop is repaired and plzz collect it , and when i use my laptop on wifi i founded same problem in it. so tell me what i m doing for this . i was visited 4 times service centre till now the problem was not cured . if it is possiblle for any complaint for hcl seervice centre green park , new delhi.

you are right i agree with you after several visit to service center in Meerut my problem was not solved while i visited there service center in NOIDA they admitted that the battery was faulty and shall be replaced on 4th when i inquired on 4th they said the battery would be available on 5th so i went there and handed them the laptop which after making me sit there for about 2hours returned to me telling and giving me in writing that the battery has been replaced but when i reached back home found the same battery with some cleaning up and a paper sticker pasted on it......