Dear Customer (CHARCHITAP19 ),

This is to inform you that your concern listed 16 May 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

Regards
Rakesh Kumar
airtel Presence (airtel Customer Service Team)
bharti airtel limited
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter

Facebook - Airtel Presence | Facebook

Dear Customer (CHARCHITAP19 ),

We would like to inform you that your concern listed 16 May 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter
Facebook - Airtel Presence | Facebook

Hi,

This is regarding the Account Number: 15477199
I have been requesting the Broadband Bill to be delivered to my new address but there has not been any action taken even after raising several complaints. I have not received any Bills from airtel for the past one and half years. They are still sending it to my Old address. Even after escalating the complaints to the nodal office and applette office there has not been anybody who can take appropriate action to resolve this simple issue. I spoke to someone from Aplette office(highest level of escalation) and he informed that the complaints were not registered using the appropriate category and so they have closed the complaints and he could not do anything to change the address. They are not even apologizing for the errors that they have committed This is UNACCEPTABLE SERVICE. Please find the complaints raised below. I'm going to disconnect my broadband connection and go for another service provider. This is very poor customer service

1
18859110
Request
Provisioning Related
17/07/2012
Open

Give Feedback
2
18843790
Complaint
Bill Delivery
17/07/2012
Open

Give Feedback
3
18839226
Request
Installation and Provisioning
17/07/2012
Open

Give Feedback
4
18723600
Request
Bill Delivery
15/07/2012
Closed


5
18680702
Complaint
Bill Delivery
14/07/2012
Closed


6
18026546
Request
Provisioning Related
02/07/2012
Closed

Give Feedback
7
18025702
Complaint
Bill Delivery
02/07/2012
Closed


8
17404038
Complaint
Bill Delivery
19/06/2012
Closed


9
16667014
Complaint
Bill Delivery
02/06/2012
Closed

Regards,
Vipin J

Namaste Vipin,

This is to inform you that your concern listed 18 July 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

Regards
Rakesh Kumar
airtel Presence (airtel Customer Service Team)
bharti airtel limited
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - Bharti Airtel India (Airtel_Presence) on Twitter
Facebook - Airtel Presence | Facebook
Linked- Airtel Presence (Bharti Airtel LTD) - India | LinkedIn

I , Aditya Tiwari, was given a tikona connection(Tikona UID-1106756942) on 18th June. I paid Rs 2300 but in my account only rs 2000 were reflected. I complained against it but no reply back. Also the connection did not work properly. I had complained for the same many times but nothing improves . At last one engineer from tikona concluded that signal are not present/inadequate so the connection has to be disconnected. I got a call from tikona excutive in the same regarding some days back and he said that connection will be disconnected. Nothing has happened till now and infact got the monthly bill from tikona and daily reminder of the same. This is heights of mis management. I have not been able to understand when the signal was not proper why the connection was established in the first place and now who will disconnect and refund.

Please disconnect my connection and provide me the refund amount as soon as possible. I am highly frustrated with tikona services.

Details of my recent complaints:
Recent Complains no: 1-2390466524, 1-2397652909, 1-2402971270
Earlier complaint nos: 1-2383190485, 1-2381160843
Lots of other complains were raised but i dont have their ids.

Regards
Aditya Tiwari

Namaste Vipin,

We would like to inform you that your concern listed 18 July 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - Bharti Airtel India (Airtel_Presence) on Twitter
Facebook - Airtel Presence | Facebook
Linked- Airtel Presence (Bharti Airtel LTD) - India | LinkedIn

I have complained on 3feb about the problem of internet but still no solution in it.
i requested to solve probem as soon as.

My complaint No :29571624. Still it is not fully rectified. On and off it does not work. Server seems to be faulty.Please rectify immediately.

Sir,

My fixed line number is 0120/4371170 and I am using this no from last seven years. Currently their is some technical fault in the instrument which has been provided by Airtel. When I complaint about the same the company says that they will charge Rs.150/- for just visiting the complaint. I was shocked to learn this type of policy adopted by the company.Secondly they had increase the monthly rent thrice without any intimation. Aggrieved with this , will any authority will look into this matter.

Thanks,

Balkrishna Begrajka .
Ph.0120-4371170.

Namaste Mr. Begrajka ,

This is to inform you that your concern listed on 08 March 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at airtelpresence@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- Airtel Presence (Bharti Airtel LTD) - India | LinkedIn

Namaste Mr. Begrajka,

We would like to inform you that your concern listed 08 Mar. 2013 has been resolved. Should you have any queries please contact Airtel customer service at airtelpresence@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- Airtel Presence (Bharti Airtel LTD) - India | LinkedIn