I don't know how Airtel says it has resolved issue ? I still did not get any mail informing how my security deposit was adjusted automatically. I did not even get a single mail regarding that some action will taken ? I come here to check the replies daily and one fine day it says complaint has been resolved ??
Airtel please either communicate properly or avoid putting up a mask of solving the issue when it has been not.
MY SECURITY DEPOSIT case has not been resolved yet , don't put up false replies here when no action has been taken from your side. Absolutely disgusted at Airtel service. Will never opt for any Airtel service in future.

I dont consider the issue being resolved and I still hold my consumer complaint here.

Regards
D.Mukherjee
98271-72172
raipurpowergen@rediffmail.com

Dear R.D.Singh,

We would like to inform you that your concern listed 19 May 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear sir,

My name is Raj Kumar, Mob no. - 9722123417.

I recharged my no. on 1st Sept. 03:46 pm by Rs.98.00 through Airtel
money and Rs. 250 at 03:47 pm.

I have received a message at that time that "Recharge Successful for
Rs. 98.00 . Talktime Credited: Rs.1.00, Processing Fee: Rs. 86.22.

After that i checked my 2G Data balance it shows 1228 MB&VD Sep 30
2012 and Main Bal is 280.74 INR.

than i start surfing net and at 07:20, i found that my main Bal is
178. INR, i have made only one call during this period.

I immediate call 198 at 07:23 pm and ask for the reason why my bal is
deducted, they ans. that your earlier validity of data is till 14
sept, so you don't use new data till 14 sept,2012. I said him that
there is no such type of condition in 2G Data than he put my call on
hold and disconnected without giving any ans.

And than i Surf net but this time the charge deducted from 2G Data plan.

I again Call on 198 at 12:45 am, 2Sept,12 and explain my problem, he
registered a complained and give me a ref no. CBDMO20902007138
registered on 00:52. He said that your problem get resolved soon.

I wait whole day, but didn't got any reply message or call from
Airtel. The whole day i surf net on my mob and no main bal detected.

3Sept,2012. at 12:23am i again call 198 three times, first two time
they don't reply my question and put on hold than disconnected my
call. At third time they said that there is a problem in the server so
we cant check your account, you have to wait for next 12 hours and
call again around 11: 00 am.

today i call back at 05:50 pm, i get a reply that you have send a lot
of message to 51555 number that's why your balance was detected. he
also said that i had charged today also, for sending message on 51555.
But today there is no any wrong deduction from my main balance.

I again call 05:58 pm and same thing happens put on hold and disconnected.

On 06:02 pm i made a call, they said that your recharge of 2G data is
activated at 04:05 pm on 1Sept,12. so that your balance is detected,
but when i asked that why my balance is also continuously detected
after 04:05 pm, he said to transfer my call to his supervisor and put
on hold and disconnected.

And 06:24 pm on next call, someone said that my net setting is not
correct that's why this happening and still now i am charged for net
Data Surfing.

I don't understand why every-next time i get a different reason for
deduction of my balance, why i am disconnected during call.

It is requested to take an urgent and necessary action for this.

Namaste (9722123417),

This is to inform you that your concern listed 03 Sep 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence
Regards
Rakesh Kumar
airtel Presence (airtel Customer Service Team)
bharti airtel limited
airtelpresence@in.airtel.com
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Namaste (9722123417),

We would like to inform you that your concern listed 03 Sep 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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I had lost my SIM and got a new 1 after blocking it few months before.As I use two different numbers I had never noticed that I'm charged more than usual in my AIRTEL NUMBER-9777286602. When i wanted to recharge a Power Plus of 76 and 61 it said Recharge unsuccessful. When I asked the customer care today they told my ROAMING SERVICE has been activated. Neither I have traveled outside my state Odisha nor I have recharged with a roaming pack ever. Then why am I charged more, around 70 to 75 paise per minute and why I cannot recharge with POWER PLUS. My Sim card is registered in my name. PLEASE SOLVE my matter else I'll be bound to switch to other service provider.





ABHISHEK PATNAIK
D.O.B-09/11/1986
PH AIRTEL-9777286602
PH BSNL-9861212422
Burdhawan Compound,
College Square,
Cuttack-753003
ODISHA

Namaste Mr. Patnaik,

This is to inform you that your concern listed 18 Sep 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

Regards
Rakesh Kumar
airtel Presence (airtel Customer Service Team)
bharti airtel limited
airtelpresence@in.airtel.com
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Namaste Mr. Patnaik,

We would like to inform you that your concern listed 18 Sep. 2012 has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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