Hi Mahendra,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare

Hi Mahendra,


As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.


Cheers,


RCOMcare

my land line phone connection number (033-32015229) is dead.
instrument (model-classic 26 ),
SKU:FWZT11K1ZZZZ
RSN:RZTFWC080862474
S/N:325691663442

THE PHONE WAS NOT IN USE FOR LAST 4 DAYS (as was out of station) & phone instrument went blank on screen & is not working.
i sent the instrument to reliance vendor/show room (opp. vishal mega mart)at barasat, who refused to entertain.
i tried to lodge complaint on line & got myself registered, but while lodging complaint , the system did not proceed (use id & password do not match)
though both fields were correctly entered. (but system gave some US phone number).

the phone is not put in use since 13.04.12 (10 am) & is not working. no rentals should be charged for the period of non-functionality.

please suitably instruct to set my phone in working order. i am prepared for set repair /change, but phone connectivity is more important.

anoop kumar -9830671256

classic wireless landline phone battery is not working properly.

Sub : Re: Poor Srevices



I am having corporate number in the name Aditya Birla Money Ltd (Vasudevan) using this since last 2 year and my company migrate this SIM into my Name Sandeep Chaturvedi last month at that time I have submiited my all the necessary documents to Reliance Communication,SIM was working from last 30 days after that I have received the 2 verification call from Reliance customer care on 28/04/2012 and number was 02230345785 & I have given all the details to representative but on 29th my sim was blocked and error contact to reliance customer care when I contacted to reliance customer care lady picked up my phone name Devopriya did not give me response properly even I am having recording of that also If you want I will provide you ..I asked many times to her Pls registered my complain after that she has given me complain ID that is 178325036 she said you have to submit your documents to reliance communication and question is why again I have to submit my documents when I have already given.. even after 30 days you people awake and ask.. this is pathetic experience for me with associated with Reliance.. So, request you to please resolve it by today at the earliest due to this my business will affect Kindly look into this otherwise I will escalate the same to higher level..

--


Regards,

Sandeep Chaturvedi
09718889242

Originally Posted by Unregistered

Sub : Re: Poor Srevices



I am having corporate number in the name Aditya Birla Money Ltd (Vasudevan) using this since last 2 year and my company migrate this SIM into my Name Sandeep Chaturvedi last month at that time I have submiited my all the necessary documents to Reliance Communication,SIM was working from last 30 days after that I have received the 2 verification call from Reliance customer care on 28/04/2012 and number was 02230345785 & I have given all the details to representative but on 29th my sim was blocked and error contact to reliance customer care when I contacted to reliance customer care lady picked up my phone name Devopriya did not give me response properly even I am having recording of that also If you want I will provide you ..I asked many times to her Pls registered my complain after that she has given me complain ID that is 178325036 she said you have to submit your documents to reliance communication and question is why again I have to submit my documents when I have already given.. even after 30 days you people awake and ask.. this is pathetic experience for me with associated with Reliance.. So, request you to please resolve it by today at the earliest due to this my business will affect Kindly look into this otherwise I will escalate the same to higher level..

--


Regards,

Sandeep Chaturvedi
09718889242

Hi Sandeep,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

network problem always.not communicating to any one.

I have started using reliance prepaid few days back.And in these few days it has happened to me many times that my balance gets deducted from the account without any info message.When i call the customer care number 198 they say it is because of some subscription and downloads.I don't understand how is this possible if i don't pick up any call from reliance and dont reply to any of the services messages.money is refunded sometimes and sometimes not.Kindly look into the matter as this is really frustrating!!

Hi I am a reliance broadband user. I need to know why vimeo.com has been banned by reliance. Its a very important site and very much useful for my work. Please remove this ban that you have put on all the websites. Its our right to use internet. The thing which is available for others why won't be available for me.

thanks

Originally Posted by Unregistered

Hi I am a reliance broadband user. I need to know why vimeo.com has been banned by reliance. Its a very important site and very much useful for my work. Please remove this ban that you have put on all the websites. Its our right to use internet. The thing which is available for others why won't be available for me.

thanks

Dear Customer ,


We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please share your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.


Cheers,


RCOMcare

Originally Posted by Unregistered

Sub : Re: Poor Srevices



I am having corporate number in the name Aditya Birla Money Ltd (Vasudevan) using this since last 2 year and my company migrate this SIM into my Name Sandeep Chaturvedi last month at that time I have submiited my all the necessary documents to Reliance Communication,SIM was working from last 30 days after that I have received the 2 verification call from Reliance customer care on 28/04/2012 and number was 02230345785 & I have given all the details to representative but on 29th my sim was blocked and error contact to reliance customer care when I contacted to reliance customer care lady picked up my phone name Devopriya did not give me response properly even I am having recording of that also If you want I will provide you ..I asked many times to her Pls registered my complain after that she has given me complain ID that is 178325036 she said you have to submit your documents to reliance communication and question is why again I have to submit my documents when I have already given.. even after 30 days you people awake and ask.. this is pathetic experience for me with associated with Reliance.. So, request you to please resolve it by today at the earliest due to this my business will affect Kindly look into this otherwise I will escalate the same to higher level..

--


Regards,

Sandeep Chaturvedi
09718889242

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

Sub-amount charge for undefined services.

I shashi kant pandey having Reliance number 7620988830 had been suferring mental torcher from last two weeks from Reliance Communication .Every day in afternoon I see a message in my number that you had subscribe this service and balance had been charged from your account .I dont know how without my approval any service is activated,then I had to call in customer care and they return the amount .This thing is happend about to 7 to 8 times every time5,10,20 Rs had been minus from my account.

I just want to know from the company that is this the tricks of the company to make money.First they charge for the service and then they return back if you call otherwise it is gain for the company if you didnt call.


So this is really ethically not good for the company and its kind of Mental torcher for me.


Please solve this issue.

Shashi Kant
762098830

Originally Posted by shashikantpandey

Sub-amount charge for undefined services.

I shashi kant pandey having Reliance number 7620988830 had been suferring mental torcher from last two weeks from Reliance Communication .Every day in afternoon I see a message in my number that you had subscribe this service and balance had been charged from your account .I dont know how without my approval any service is activated,then I had to call in customer care and they return the amount .This thing is happend about to 7 to 8 times every time5,10,20 Rs had been minus from my account.

I just want to know from the company that is this the tricks of the company to make money.First they charge for the service and then they return back if you call otherwise it is gain for the company if you didnt call.


So this is really ethically not good for the company and its kind of Mental torcher for me.


Please solve this issue.

Shashi Kant
762098830

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCom Care

challan not perfect drop & sowing the scern ,& please send us perfect one package i wnat only one package
pl. reply to jayanti.patel@unimarkremedies.com