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Airtel harrasment

This is a discussion on Airtel harrasment within the Land Line Phone forums, part of the Other Services category; I had an Airtel connection with tel no. 011-43521903 ; which was working well before December 2010. In the last ...

  1. 02-03-2012, 04:46 PM #1
    jagdish bhagat
    jagdish bhagat is offline Junior Member
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    Default Airtel harrasment

    I had an Airtel connection with tel no. 011-43521903 ; which was working well before December 2010. In the last week of December 2010 that number suddenly went dead and yes Ihad broadband service along with that number. After that we submitted our complaint with customer care and after manyrepeated complaints and around after two months , in the month of February 2011, we came to know from Airtel customer care that Airtel can’t do any thingabout our deadline , as there was some digging work around Ajmeri Gate , Delhi –110006 and their lines will remain dead till time unknown to them. Any way timepassed out and in the month of May 2011 , we got a call from Airtel that their lineshave started working and if we pay some 1500-1600 amount , they will restartour line 011-43521903 . We paid that amount by cheque . And lo! The no.011-43521903 never started , instead we started getting bills . After anothertwo – three months , payment recovery calls started coming to me. And now from December2011 , those recovery calls are trying to threaten me and one or two calls havealso used abusive language . I had stored all numbers from which I receivecalls ; the numbers are here for other people reference ; 011-47029829;011-30742629 ; 011-43103912 ; 9650489000 ; these are the numbers from I had gotrecovery as well threatening calls . I need help please mail me at ; bhagat.jagdish@ymail.com
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  2. 02-10-2012, 01:33 AM #2
    Airtel_Presence's Avatar
    Airtel_Presence
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    Dear Jagdish Bhagat,

    This is to inform you that your concern listed on 03 Feb. 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  3. 02-10-2012, 01:51 AM #3
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    Airtel_Presence
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    Dear Jagdish Bhagat,

    This is to inform you that your concern listed 03 Feb. 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please share the required details with us at airtel: About bharti airtel: Feedback .

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  4. 02-14-2012, 12:28 AM #4
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    Airtel_Presence
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    Dear Jagdish Bhagat,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at airtel: About bharti airtel: Feedback

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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