Hi,

I was using the Airtel fixed phone no. 47562148 till Apr'09 and had been paying the
due amount before due date without any default.

In apr'09 I called up at their call centre to disconnect my connection w.e.f 1st
Apr'09.

I have checked up in their records that there are no incoming and outgoing calls
after that date from this number but still they are sending me bills after adding
rent of every month and now it is of 1600RS.

They have started following up on my cell no for repaying of this bill like
anything, their executives have come to my house thrice in my absence to recover the
amount which I am not supposed to pay.

There seems to be some disconnect between various departments within Airtel and I
have got following request nos which I received from their call centre to prove that
whatever I have said above is correct.


* 89489972

* 87382586

* 84978445

* 20334544

* 657781

I am feeling very harassed by the attitude of Vendor's executive and it can tarnish
my image in my own society as I have never been defaulter of any bill whatsoever in
my life.

Please help me out how to get rid of this menace

Originally Posted by Unregistered

Hi,

I was using the Airtel fixed phone no. 47562148 till Apr'09 and had been paying the
due amount before due date without any default.

In apr'09 I called up at their call centre to disconnect my connection w.e.f 1st
Apr'09.

I have checked up in their records that there are no incoming and outgoing calls
after that date from this number but still they are sending me bills after adding
rent of every month and now it is of 1600RS.

They have started following up on my cell no for repaying of this bill like
anything, their executives have come to my house thrice in my absence to recover the
amount which I am not supposed to pay.

There seems to be some disconnect between various departments within Airtel and I
have got following request nos which I received from their call centre to prove that
whatever I have said above is correct.


* 89489972

* 87382586

* 84978445

* 20334544

* 657781

I am feeling very harassed by the attitude of Vendor's executive and it can tarnish
my image in my own society as I have never been defaulter of any bill whatsoever in
my life.

Please help me out how to get rid of this menace

regards,
anurag

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Vinay chugh
Airtel Customer Service Team

Dear Customer,

I would like to inform you that your concern listed on 15 Feb 2010, has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in

Regards,
Kuldeep
Airtel Customer Service Team