Dear Customer (praveendaga),

This is to inform you that your concern listed 20 August 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Customer (praveendaga),

This is to inform you that your concern listed 20 Aug. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@in.airtel.com in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Customer (praveendaga),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@in.airtel.com and we will be happy to be of assistance.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Sir, I am Riu Arora & have Airtel LANDLINE & BROADBAND multiple plan connection for LAST MORE THAN 8 Years,in the name of my husband Sh.Suresh Arora bearing No 0120-4262929 (in NOIDA). However my said services are disconnected since around 4th JUNE 2011 onwards. And despite having called from my Mobile again and again on your customercare service(which gets hefty billings since it is a paid service for unprecedented waits) again & again,your represesentatives go off the line after very long waits and without resolving the problem.And for last couple of months it is been informed that your services are being upgraded,so your representatives are unable to open my Account for getting it reactivated.
And despite the fact that that I am not availing your services since 4th June, 2011 onwards (which can be duly confirmed by you from your Network),the regular bills are being sent for the services not availed off by me nor provided by you, WHICH IS ABROLUTELY AGAINST THE DIRECTIVES GIVEN BY THE TRAI (Telecom Regulatory Authority of India).
As such you are kindly requested to withdraw these Bills and if You Wish to continue the services then you may start with the OLD PLAN but I shall in any case not going to Pay for the Bills / Services which have illegally not been provided by you and not used by me.And if You choose not to continue with your services the please be Notified to Withdraw these bill Immediately. And in such an eventuality I shall be Constrained to to take appropriate legal action for causin me mental agony and pain besides claiming Damages for the same.
My Contact No. is 9810763699 and in case you need any clarification you may preferably call me afer after3 P.M.
Hence Please be Notified.
Thanking You,
Ritu Arora.
E-Mail :- ashokkbatta@gmail.com