Res.Sir/Madam,
My self Mitul Joshi,was using reliance FWP phone with no.0288-3212340,which I terminated in month of march-2009,at the time of closing that connection I requested to Madam who was on the duty at reliance Webword ,jamnagar (Gujarat) that pls adjust my last bill against my deposit of Rs.2000/- and give other deposit amount back to me like BSNL is doing ,so that madam told me that this kind of facility is not available in reliance communication so if you want to close your connection then pay your full last bill and then I will take your request for closing your connection, and after your connection close you will receive your amount in 2 to 3 months, then I played last full bill and deposited telephone instrument with charger. but after 3 months when I didn’t get any amount then i made complain in reliance communication which full detain is given below, where they didn’t had any information regarding my connection and they called me and asked me that from where and when you buy that connection and all other information regarding connection and then told we will solve your problem as soon as possible but then also when I didn’t receive any amount then again and again I mailed to reliance communication but they are only replying mail, but not take any proper stapes regarding my deposit of Rs.2000/-.so pls help me and solve my problem as soon as possible. Thank you.



Regards:
Mitul Joshi.
-9974716643
-9429335009




---------- Forwarded message ----------
From: "customercare@relianceada.com" <customercare@relianceada.com>
Date: Thu, 16 Jul 2009 20:21:34 +0530
Subject: RE:'ADAG=004-029-802'Reference your mail
To: Mitul Joshi <joshi.mitul@gmail.com>

Dear Customer,



This is in reference to your mail regarding refund issue. Please note
that your complaint is logged as Service Request ID 102783151. We are
working on it and will respond to you shortly.



Yours sincerely,

Pankaj Pai

Customer Care
Reliance Communications

For further details, you can visit our web-site
www.reliancecommunications.co.in or write to us at
customercare@relianceada.com or fax us at 022-3033 6565.



Prepaid customers can call on *333 (Toll free) from your Reliance
Phone or 3033 3333 from any other phone.



Postpaid customers can call on *222 (Toll free) from your Reliance
Phone or 3033 3333 from any other phone.

"NOTICE: Please note that your message will not be delivered if it
exceeds the size limit of 5 MB per mail (including attachments).
Requesting you to please create a shorter message (including
attahments) with size less than or equal to the allowed mail limit in
all your future communication.

-----Original Message-----
From: Mitul Joshi (joshi.mitul@gmail.com)
Date: Monday, July 13, 2009 04:18 PM
To: customercare@relianceada.com (customercare@relianceada.com);
adino-jam@gujarat.gov.in (adino-jam@gujarat.gov.in)
Subject: Re: Reference your mail

hi,
After getting your mail,i was waitting for 2 days as per your reply
but i didnt got any reply from rcom.tell me frankly that what about my
deposit of tel.no 0288-3212340,which i already submitted before
morethen 4 monts.and this is my last mail to you because this is my
3rd mail and i dont know how many days and how many times i have to
ask help from you regarding my telephone deposite.if i will not get my
dipositback in 7 days then finally i will make compalain in TRAI and
Jago grahak jago(Consumer court).so pls take some serious action.thank
you.


Regards:
Mitul Joshi
-9974716643

On Thu, Jul 2, 2009 at 3:24 PM,
customercare@relianceada.com<custome...iance ada.com> wrote:
> Dear Customer,
>
>
>
> This is in reference to your mail regarding refund issue. Please note that
> your complaint is logged as Service Request ID 102783151. We are working on
> it and will respond to you in next 2 days.
>
>
>
> For further details, you can visit our web-site
> www.reliancecommunications.co.in or write to us at
> customercare@relianceada.com or fax us at 022-3033 6565.
>
>
>
> Prepaid customers can call on *333 (Toll free) from your Reliance Phone or
> 3033 3333 from any other phone.
>
>
>
> Postpaid customers can call on *222 (Toll free) from your Reliance Phone or
> 3033 3333 from any other phone.
>
>
>
> Yours sincerely,
>
>
>
> Vaishali Kadam
>
> Customer Care
>
> Reliance Communications
>
>
>
> Please note that your message will not be delivered if it exceeds the size
> limit of 5 MB per mail (including attachments). Requesting you to please
> create a shorter message (including attachments) with size less than or
> equal to the allowed mail limit in all your future communication.
>
>
>
> The information provided is based on prevailing terms and conditions of the
> company, which, are subject to change without prior notice.
>
>
>
> This electronic message transmission contains information from Reliance
> Communications Ltd and is confidential or privileged. The information is
> intended to be for the use of the individual or entity named above. If you
> are not the intended recipient, beware that any disclosure, copy
> distribution or use of the contents of this information is prohibited. If
> you have received the electronic transmission in error please notify us
> immediately.
>
> -----Original Message-----
> From: Mitul Joshi (joshi.mitul@gmail.com)
> Date: Tuesday, June 30, 2009 11:41 AM
> To: customercare@relianceada.com (customercare@relianceada.com)
> Subject: Fwd: Reference your mail
>
> ---------- Forwarded message ----------
> From: Mitul Joshi <joshi.mitul@gmail.com>
> Date: Tue, Jun 30, 2009 at 11:10 AM
> Subject: Re: 'ADAG=003-796-207'Reference your mail
> To: "customercare@relianceada.com" <customercare@relianceada.com>
>
>
> Hi,
> As per your mail i got call from Reliance No.0281-3032141 on
> 08/06/2009 at 17:45:39 ,and that person ask all information regarding
> my connection like from where you parches,where you submit your
> connection and how much you pay deposit for that connection and after
> our conversation he told me to wait for some days for deposit but up
> to today i dont get anything.pls solve it as soon as possible.thank
> you.
>
>
> Regards:
> Mitul joshi
> +919974716643.
> +919429335009
>
>
>
> On Sat, Jun 6, 2009 at 4:01 PM,
> customercare@relianceada.com<custome...iance ada.com> wrote:
>> Dear Customer,
>>
>>
>>
>> In response to your mail regarding refund, please note that your complaint
>> is logged as Service Request ID 99937155. We are working on it and will
>> respond to you in next 2 days.
>>
>>
>>
>> For further details, you can visit our web-site
>> www.reliancecommunications.co.in or write to us at
>> customercare@relianceada.com or fax us at 022-3033 6565.
>>
>>
>>
>> Prepaid customers can call on *333 (Toll free) from your Reliance Phone or
>> 3033 3333 from any other phone.
>>
>>
>>
>> Postpaid customers can call on *222 (Toll free) from your Reliance Phone
>> or
>> 3033 3333 from any other phone.
>>
>>
>>
>> Yours sincerely,
>>
>>
>>
>> Priya Mhatre
>>
>> Customer Care
>>
>> Reliance Communications
>>
>>
>>
>> The information provided is based on prevailing terms and conditions of
>> the
>> company, which, are subject to change without prior notice.
>>
>>
>>
>> This electronic message transmission contains information from Reliance
>> Communications Ltd and is confidential or privileged. The information is
>> intended to be for the use of the individual or entity named above. If you
>> are not the intended recipient, beware that any disclosure, copy
>> distribution or use of the contents of this information is prohibited. If
>> you have received the electronic transmission in error please notify us
>> immediately.
>>
>> -----Original Message-----
>> From: Mitul Joshi (joshi.mitul@gmail.com)
>> Date: Wednesday, June 03, 2009 03:31 PM
>> To: customercare@relianceada.com (customercare@relianceada.com)
>> Subject: Deposit amount not received
>>
>> Hi,
>> My self Mitul Joshi,was using reliance FWP no.0288-3212340 , and i
>> deposited instument and last bill also aproxymetly 2 month before but
>> up to today i have not received any kind of deposit amount cheque,so
>> pls help me when i will get back deposit ammount.Thank you.
>>
>>
>>
>>
>>
>>
>> Regards:
>> Mitul Joshi.
>> -9974716643.