pranavraythatha@gmail.com
This is a very serious note that without taking any written and verbal concern, airtel mobile prepaid dept. is activating and renewing unwanted services and apply it mendatory by deducting charges from my prepaid balances. I dont want any such services. Plz. do not deduct a single paisa from my balance and revert back and credit all past charges deducted for jokes and etc.to my prepaid balance.
Mobile No.9601392662

Consumer case agaist Airtel prepaid for charging wrongly

Respected Sir,

This is to bring to everybody notice that Airtel customer care people don't know how to talk to the customer and if they don't have answer for the queries of the customer then even the Team Leader disconnect the call.

My queries is i have recharged mine number with Rs. 98 for surfing internet on January 11, 2012 which was have 1 month warranty that is till February 9, 2012 and before the validity gets over i have again got my number recharge of Rs. 98 the same day i.e on February 9, 2012. but as i started using the internet mine balance got deducted from my regular balance instead of getting deduct from mine internet balance.

After that i called Customer Care and asked for refund for the wrong deduction made by them, instead of refunding they started saying that your some pack was not activated so the balance got deducted and the stupid team leader disconnected the call and have block my number, so that i can never call again Airtel Customer Care.

I want the reason if the Airtel wants to deduct the balance then it is my request to all the AIRTEL USER PLEASE SWITCH TO ANOTHER NETWORK, COZ I THINK THAT THIS IS NOT ONLY MY PROBLEM MANY OF THE PEOPLE MIGHT BE FACING THIS TYPE OF ISSUE.

Please do revert back with my balance getting credit to my account

My Cousin recharged my mobile number(95xxxx9091) with Rs.100 using AIRTEL MONEY in Online on 3rd Mar12. But I
did not get any amount. Then I called Airtel cust care, They told me I will be getting it with in 72 hours. Now
almost one week over. stil no amount credited on my mobile or recharged online icici bank account.
Below are the details about the transaction:
Mobile number:95xxxx9091
Transaction ID:0296526936
Transaction date : 03/03/12
Trasaction time : 2:40 pm
Airtel ref number: 1330593734434
Complaint num : AM030700004

I dont know this bullshitting AIRTEL MONEY is doing like this, We have called many times to cust care and
raised many compaints. But still no responce. They are totally reckless about their customers.
Requesting you to close this issue immediately by crediting the amount to mobile or to my icici back.Failing to
do the same may lead to serious actions.

Swetha

My Cousin recharged my mobile number(95xxxx9091) with Rs.100 using AIRTEL MONEY in Online on 3rd Mar12. But I
did not get any amount. Then I called Airtel cust care, They told me I will be getting it with in 72 hours. Now
almost one week over. stil no amount credited on my mobile or recharged online icici bank account.


Below are the details about the transaction:
Mobile number:95xxxx9091
Transaction ID:0296526936
Transaction date : 03/03/12
Trasaction time : 2:40 pm
Airtel ref number: 1330593734434
Complaint num : AM030700004

We have called many times to cust care and
raised many compaints. But still no responce. They are totally reckless about their customers.
Requesting you to close this issue immediately by crediting the amount to mobile or to my icici back.Failing to
do the same may lead to serious actions.

SWETHA

Dear Swetha,

This is to inform you that your concern listed on 8 March 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at airtel: About bharti airtel: Feedback
We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Honorable Consumer Court,

I would like to lodge a complaint against Bharti Airtel for the harrasment I am facing for my land line bill confusion.

I have requested Airtel to change plan for my broadband connection through phone number 08042188487 in July 2011. I was not informed about the plan change, or in my case the discontinuation of such plan. When I enquired about the plan in sometime during October 2011, I was informed that the plan has been discontinued. I have not been informed of this and given a choice of another plan.

The broadband connection stopped working in August 2011. Despite several requests to resolve the issue, the issue was not resolved. I have been getting calls from Airtel representatives asking, and sometimes threatening for payment. I keep on requesting them to resolve my issue and settle a bill amount, so that I can pay off and disconnect the broadband connection, without any avail. The last recorded request number is 11370004, which Airtel promised to resolve by 10^th Feb 2012. I haven’t got any intimation, information, or resolution as usual.

Now I am getting messages threatening me of legal actions. I have so far been a loyal customer of Airtel mobile, broadband, data card, DTH, and so on. As a customer, I expect better treatment from a well-known company like Airtel.

Please note that I am willing to negotiate and make payment. However, as a customer, I refuse to pay for the service that I have not availed.

Dear Suchat,

This is to inform you that your concern listed on 13 March. 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at airtel: About bharti airtel: Feedback

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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i m facing a problem about 3g network from august 2011 and i already ragistered a complaint at customer care so many time but i dont get any possitive feedback from airtel team.
My number is 9818858580.
kindly do the needful.
thanks
regards
ravi kumar

I am using airtel service since a long time......but still unsatisfied from their service. My number is 9760764271 ( uttarakhand). Recently they have deducted my balance for a service which started automatically...it happened to me earlier also. Apart from this they never provide any satisfied answer and money back. So i just want to file a complaint against this shit like company. they just keep an eye on the customer`s balance....and when it is more or near to 50...they activate a service.....just to rob them silently. This should be stopped or just blow off the company.

Hi,
My customer ID number is 3002401855,
I have raised a complaint about few channels are not coming due to change in satellite direction and customer care has given me assurance that it will be solved within 24 hrs. Complaint number was 16719965 dt 04 March 2012, but no response received from them. again on 11 March, 2012, I have raised another complaint about the same and they have given me the new complaint number i.e. 16913319 and, this time I got technician number also and when I speak to him about his visit, he told me that he will charge 200 Rs for his visit which is actually free of charge. Now after continuous followup with them still my problem has not been solved and still they are assuring me that it will be solved free of cost. When can we expect to end this painful followups.

Regards

Honorable Consumer Court,
I would like to file a complaint against Airtel Ltd. for
'financial harassment and mental torture' for the following matter.


My name is Shyam Ramaswamy, I am user of airtel fixed line land line Mysore (0821-4250086)from many year, this is worst service they have ever provided from airtel company, I have an issue with fixed line Instrument from past 5 month,( Instrument not working or dead)in which they provided, I made huge complaint to the customer care, they haven’t solve my problem yet, still it is in pending, I won’t make a note, This companies are very much prompt above their billed money not the customer services, I am totally frustrated with their comment level please help me…


This is Number +919739763988 Karnataka India.

Thanking you

Dear Suchat,

We would like to inform you that your concern listed 13 March 2012, has been resolved. Should you have any queries please contact Airtel customer service at airtel: About bharti airtel: Feedback

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Ravi,

This is to inform you that your concern listed on 19 March 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get intouch with us at airtel: About bharti airtel: Feedback

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
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Dear Ravi Kumar ,

This is to inform that your concern listed on 19 March 2012 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at airtel: About bharti airtel: Feedback

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter
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