Dear Lokesh,

This is to inform you that your concern listed on 07 April 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

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Dear Lokesh,

This is to inform you that your concern listed 7 April 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@in.airtel.com in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Lokesh,

We would like to inform you that your concern listed 7 April 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Hi,

I have been using airtel [COLOR=#009900 !important]landline[/COLOR] no. 080-42278505 with BroadBand for past [COLOR=#009900 !important] 1 year[/COLOR] in Bangalore,I had requested for shifting on 31July2011 request no.is 1741214 customer support has told me that it will be done asap, I had contacted them again and again, they keep on saying it will be done and it hasn't been done yet. A new connection takes so less a time and shifting an old connection is taking more than 15 days???
I have been without an internet connection at home for the past 15 days. Seriously 15 days is too big a time without an internet connection. What is happening here.

I had waited but, no body has contacted me till date and given the resolution. Neither they are shifting nor they are giving any resolution.please inform me how to take legal action against them.


Thanks with regards

Rakesh
9008415436

Dear Rakesh,

This is to inform you that your concern listed on 12 Aug. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Rakesh,

This is to inform that your concern listed on 12 Aug. 2011 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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I didn't even get a call???

I am informed of my landline bill, when I am not being provided my landline connection.

I havent been provided the services for the last 20 days, please let me know, why I should even bother paying the bill???.

Billing cycle was 5 th of a month to 4 th of the next month.

If I am being asked to pay for the 4 days , that I didnt have the connection, that is understandable. But I am not interested in paying for the remaining 15 days.

Dear Customer (rakesh.mp),

This is to inform you that your concern listed 19 August 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@in.airtel.com with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Hi Rakesh Kumar,

I have been using airte landline no. 080-42278505 with BroadBand for past 1 year in Bangalore,I had requested for shifting on 31July2011 request no.is 1741214 customer support has told me that it will be done asap, I had contacted them again and again, they keep on saying it will be done and it hasn't been done yet. A new connection takes so less a time and shifting an old connection is taking more than 15 days???
I have been without an internet connection at home for the past 15 days. Seriously 15 days is too big a time without an internet connection. What is happening here.

I had waited but, no body has contacted me till date and given the resolution. Neither they are shifting nor they are giving any resolution.please inform me how to take legal action against them.

I didn't even get a call???

I am informed of my landline bill, when I am not being provided my landline connection.

I havent been provided the services for the last 20 days, please let me know, why I should even bother paying the bill???.

Billing cycle was 5 th of a month to 4 th of the next month.

If I am being asked to pay for the 4 days , that I didnt have the connection, that is understandable. But I am not interested in paying for the remaining 15 days..

I have requested for shifting my landline (080 - 42278505) to my new address on July31,2011.
My current contact number is 9008415436.

And I have already made about 10 calls to Customer Care regarding this.

I have already given my new address.Even the Airtel executive had come to the new address without notice.I said I would be there in 2 hours.
He never called back.

Everytime I call Customer Care, They tell me we would take care as soon as possible but do nothing about it.

I have been intimated regarding the bill for the July Month.

I have no interest in paying the bill. As I had lost 5 days ( 1Aug2011 to 5Aug2011) in the billing period. And also as I was given false assurances.

I have no intention of calling Airtel.

I still dont have a landline connection. I wont pay the bill. I wont call the Customer Care. I will wait till the Airtel CustomerCare Calls me.

Thanks with regards

Rakesh
9008415436

Airtel people bullshit saying that shifting would be done in 3 days 4 days. I raised a request on 14th may 2011 from bangalore to coimbatore. till date nothing has happend i been calling every day to find the status they give different reasons each day. landline number : 080 42279525.

i really want to take some legal action, need to know how to proceed on this. cause i have wasted a lot of time and money callign these people.

Please suggest

Dear Rakesh,

We would like to inform you that your concern listed 12 Aug. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Hi Rakesh Ranga,

I still didnt even get a call.

What the hell do you mean by it was resolved.

I have even raised a new complaint number. - 3102938.

And how many times am i supposed to contact customer care.

Seriously what the hell did you mean by it was resolved.

-Rakesh'
080-42278505
9008415436

Dear Rakesh,

This is to inform you that your concern listed on 29 Aug. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Rakesh,

This is to inform that your concern listed on 29 Aug. 2011 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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