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Thread: MTNL, Dolphin Delhi

  1. #1
    Dinesh Kumar Soni Guest

    Default MTNL, Dolphin Delhi

    I have MTNL Dolphin mobile since last one year. Now Dolphin has introduced some services(e.g. Directory, Railway Enquiry etc.) free of cost to all of its customers who get the new connections in the head "Dolphin Services and INDIA TIMES services", but i m not interested on this service so i don't want that service. they convince many time to take that service.

  2. #2
    Dinesh Kumar Soni Guest

    Default Dolphin

    I have MTNL Dolphin mobile since last one year. Now Dolphin has introduced some services(e.g. Directory, Railway Enquiry etc.) free of cost to all of its customers who get the new connections in the head "Dolphin Services and INDIATIMES services", I am barred to use these services which are available free of cost to all customers while i pay all the bills.I had to go to others to use these services moreover i have to feel unhappy that i am barred from services, as well as i face the embarrasement.

    Dinesh Kumar Soni
    C-4/I Railway Colony,
    Lajpat Nagar, New Delhi-24
    9868217558

  3. #3
    manojsharma Guest

    Default unwatnted call and sms 9868874742

    respected Madam/sir, I am subscriber of your dolphin mobile no. 9868874742/9868883877. you are requested to kindly restrict the call and sms from different property dealer and private income invester scheme I shall be greatful.thankyou

  4. #4
    Radhey shiam goel Guest

    Default refund Rs 341

    Sir,
    I had Dolphin postpaid no. 9868532051. FOR which i deposited a advance of Rs.500 now same has been converted to prepaid connection on 24062010.
    there was Rs. 341 balance unused advance to dolphin out of Rs.500 .
    kindly make the refund of rs. 341 at my mailing address.

    THANKING YOU,

    Radhey Shiam goel
    CA 116-C DDA FLATS
    HARI NAGAR
    NEW DELHI -110064

  5. #5
    Unregistered Guest

    Default My dolphin mobile no.- 9868277602 and bill account no.-6487091

    Dear sir ,

    i want to make your kind attention about my problem that is about my dolphin mobile no.- 9868277602 and bill account no.-6487091 , on which there were a gprs activation was done on my request by customer care on dated 17th march 2009 it was a rs. 349 unlimited plan and it was deactivated by me on dated 1st june 2009 but the bill sended to me was of another plan than in this regard i meet the officials at cr&m section of idgaah sanch haat and then they took a letter from me about above matter and they insure me that this problem will be solved out shortly because this is a computer fualt and this a wrong bill generated by computer and after some time the above mobile no. Was permanantly disconnected by me but recently i received a call from yours recovery section to deduct the bill amout of that same gprs usage from my salary as i am also a mtnl employee and than i again visit the idgaah sanchar haat in this regard but they did not give me any satisficatary answere so please kindly take suitable action in this regard and get me out of this problem and please dissolve whole bill amount as this is a wrong generated bill so far.

    And please intimate the recovery section to make stop of recovery from my salary , yet.





    Yours truly

    shiv shankar

    r/o-: X 2/6 e,krishna gali no.-5,

    brahmpuri,delhi-53.

    Contact no.-011 22862453.

  6. #6
    Meena Ramachandran Guest

    Default Wrongly deposited the amount

    Sir:

    I was holding a post paid mobile number 9868899118 and I converted to prepaid as I am now moved to Kerala.
    My friend wrongly deposited the amount Rs.500/- in the bank towards my old account no.11633860 today
    Kindly adjust it in my prepaid account.

    Thanks

    Meena Ramachandran

  7. #7
    Rajeev Yadav Guest

    Default Poor Dolfiin Services

    Dear Sir, Madam

    Myself Rajeev Yadav and i am using dolfin service with mobile no. 9968151660. I have been suffring call dropping pboblem since 2 year. I have made complaint to customer care but till now there is no response.

    Now I hve one more option Number portability if you can salve my problem as soon as possible thats OK otherwise i have to change dolfin to airtel.

    Airtel provide good service.

    Thanks & Regards
    Rajeev Yadav
    9968151660

  8. #8
    ATULA RAKSHPAUL is offline Junior Member
    Join Date
    Sep 2011
    Posts
    2

    Default Restoring connection

    Dear Sir,
    I have a post paid connection number 9868210836 which is more than 3 years old .
    Which has been temp disconected from 30 aug 11.
    I have paid the bills and even submitted address proof .
    Till date the same has not be restored .
    this has been affecting my professional as well as personal life .
    It has been now 17 days.

    regards

  9. #9
    mintash7 is offline Junior Member
    Join Date
    Sep 2011
    Posts
    1

    Default actvation of natioanl roaming

    Dear Sir,
    It is intimated that i have recently got my no tranferred to MTNL from Idea Cellular. I am having no problem in my mobile connection except i am not able to make or receieve calls whenever i am out of Delhi
    I have intimated the matter to your customer care and to your Sanchat Hut, Hauz Khas repeatedly. But despite my repeated requests to your Sanchar Hut/Customer care, my complaint could not be rectified.
    In view of above may i request your indulgence in getting NATIONAL ROAMING activated on my mobile no.
    Thanking you
    Colonel Ashwani Bhardwaj
    09990001444

  10. #10
    ideacellular is offline Senior Member
    Join Date
    Nov 2010
    Posts
    1,236

    Default

    Quote Originally Posted by mintash7 View Post
    Dear Sir,
    It is intimated that i have recently got my no tranferred to MTNL from Idea Cellular. I am having no problem in my mobile connection except i am not able to make or receieve calls whenever i am out of Delhi
    I have intimated the matter to your customer care and to your Sanchat Hut, Hauz Khas repeatedly. But despite my repeated requests to your Sanchar Hut/Customer care, my complaint could not be rectified.
    In view of above may i request your indulgence in getting NATIONAL ROAMING activated on my mobile no.
    Thanking you
    Colonel Ashwani Bhardwaj
    09990001444

    Dear Sir,

    We regret to inform you that we are unable to process your request for National Roaming activation as your number has already been ported out from Idea. Thus we request you to kindly contact to your respective service provider.

    Regards,
    Ideacellular

  11. #11
    rakesh verma Guest

    Default Poor network coverage in Tri nagar

    Dear Sir/Madam

    I am user M.T.N.L TRUMP prepaid service since four five years. However since few days I am facing a severe network coverage problem in my area(Tri Nagar). The signal strength is very weak, almost every call gets dropped and voice clarity is very poor.
    I have called and sent numerous mails to your helpdesk with no fruitful results.my complaint no. is 331426 & 332699. It has been over four five days and this problem of network is affecting my life.
    So, I kindly request you to investigate and take immediate action, or else I will be bound to change my connection.

    Yours sincerely,

    Date:- 31-10-2011
    Name:- rakesh verma
    Area, city:- Tri Nagar, Delhi-110035
    Mobile no. 9868205662

  12. #12
    Unregistered Guest

    Angry complaint against mtnl

    Dear sir/madam,

    My MTNL dolphin/trump prepaid mobile number 9868978626 has been recharged from rupees 444 on 31/10/2011 and got a talktime of rupees 555.On 2/11/2011,rupees 20 has been deducted from my account without my permission and i got this information via SMS from the number"5500020" that MTNL 'music station' is subscribed on my mobile phone.Even i have not activated any of this service.

    It is therefore requested that my deducted balance rs 20 should be given back from mtnl to my account.

    Yours sincerely,

    Date:- 02-11-2011
    Name:- Roopkishore
    Area, city:- Mangol puri, Delhi-110083
    Mobile no. 9868978626

  13. #13
    Unregistered Guest

    Default Barring of SMS.

    I am a scriber of dolphin/trump mobile NO. 9868142872. on 8.11.2011, I have receivied one SMS that Congrt. you have been chosed by the MTNL for music and Rs. 30/- have been charged for the same. Enjoy the same. I want to discontine all such services. Please bar all SMS related to sale promotion, property delear, music, horoscope telly shopee, caller tone. Such types of deductions are being charged from me since last three months. I have also registered the request at 1901 three months ago.but I wonder who this is going on. KIndly bar all types of SMS except personal one.

  14. #14
    Unregiste Guest

    Default Kumar

    Deactivate of service from my cell no 9013583420 any type

  15. #15
    devacourt is offline Junior Member
    Join Date
    Nov 2011
    Posts
    1

    Unhappy

    Sir/ Mam
    I am using the MTNL Dolhin connection- No. 9013080791 last 5 months. Fm last one month neither i could make a call nor receive a call by the said connection. I approached Delhi Cantt Sanchar Hut. On their advice i replaced with the a new sim on 24 Nov 2011. Till now my connection is not been activated. i approched the Concern sanchar hut and Customer care 1503 many times. But every time the pass the ball to the another person. even they are not ready to take my complaint also. pls suggest me how to tackle this issue.
    Last edited by devacourt; 11-29-2011 at 06:04 PM. Reason: wrong Cell no

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