This is a discussion on Legal Notice from Airtel within the Land Line Phone forums, part of the Other Services category; Hello Sir, I m a customer of airtel for the last 6 years.I had both broadband and landline connection.My landline ...
Legal Notice from Airtel Hello Sir,
I m a customer of airtel for the last 6 years.I had both broadband and landline connection.My landline number is 0755-4038193 and internet id is 075512117597_mp.
I had requested for dicountinuation of this landline service effective from Sep 2010, to which customer care associate told me that he is forwarding my request.i didn’t get any instant call from airtel but my telephone line automatically got disconnected after 1-2 months
From Sep onwards I am only paying my broadband bill and still using broadband service and have not missed a single payment
Today I got legal notice from airtel without without any prior notice asking me to pay telephone bill Rs 1420 till dec 2010 in next 7 days.
Now I don't understand the commitments of Airtel. I really did not expect this level of unprofessionalism from a reputed brand like airtel specially with old customers
Thanks n Regards
Mohit G
Senior Member
Dear Mohit ,
This is to inform you that your concern listed 15 Jan 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards,
Rakesh Kumar
Airtel Customer Service Team
Senior Member
Dear Mohit G,
This is to inform you that your concern listed 15 Jan. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in
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Senior Member
Dear Mohit G,
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@airtel.in and we will be happy to be of assistance.
Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in
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Issue Still Not Resolved Issue Still Not Resolved
I had talked more than 2 time to airtel representative.He wants more time to resolve my issue
Now i am in big mess cuz my 1 week notice period already expired
About Airtel Bradbond and Their Bill Hi,
My self Sanjay Srivastava.
I am using Airtel bradband with no-0120-4247044.
i fire the complain for cut my line in many month before.
But all time they call and not cut my connection.
After some time they generate a huge bill,and told me that it's DSL charges.
i have a unlimited connection plan and not use any other service,after that they arjust my bill,when i am going to pay then again generate a huge bill.
They always threated me and abusing regarding their false bill.
Now they told me that they send me legal notice.
Please do something.
Senior Member
Dear Sanjay ,
This is to inform you that your concern listed on 04 April 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in
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Senior Member
Dear Sanjay Srivastava,
This is to inform that your concern listed on 04 April. 2011 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in
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Senior Member
Dear Sanjay Srivastava ,
We would like to inform you that your concern listed 04 April 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com.
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in
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Legal Notice from Airtel!! I don't understand why a company tries to defecate on its food, the customers. It is not our problem if Airtel lost so much in South Africa and poor 3G implementation. To send a legal notice from some cheap Lawyer threatening to sue , is very unprofessional. The reason for this strange behaviour from airtel is a bill of Rs.1500 which, thanks to its highly inept workers has gone unnoticed, even after payment.
On top of all that, I am ordered to pay these morons a legal cost of Rs 500 for printing out some garbage, to put it mildly.
Please Airtel, try to save your skin. Your days as a Telecom Giant may be all but over if you continue to sue your own customers for money.
I will stop using Airtel Mobile which I have been using for the past 7 years and also my insist that my Family stops using Airtel services too.
Senior Member
Dear Customer (Legal Notice from Airtel),
This is to inform you that your concern listed 11 May 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@in.airtel.com with your contact details (address and landline or mobile phone number).
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
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Senior Member
Dear Customer (Legal Notice from Airtel),
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@in.airtel.com and we will be happy to be of assistance.
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Junior Member
Hi,
This is Hardik. Harsora my airtel no is 9987721532 I have cancelled my Airtel number in March and I have visited your Airtel gallery, Borivali(Mumbai) more than 8 times, which you can confirm with your team . They are telling me since then that they will cancel my card. I have not used since March and you can check. Also I spoke to the lady sitting there regarding the unnecessary calls I am getting for bill payment which I have cancelled long back but your team has not updated in your system.Also she told me that I will get back my deposit after cancellation which I have not received yet.
I am getting a call from your person and she is abusing on phone her number is +917738069835...Is this the way you talk to your CUSTOMER....I am using your Airtel landline also and I am regular in payment of that please check it . Thousand times I have told to cancel the following number 9987721532, and your people are sending the bill again and again and now its too much that they have started abusing also.
Please take an immediate action.
Senior Member
Dear Hardik,
This is to inform you that your concern listed 22 June 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
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Senior Member
Dear Hardik,
I would like to inform you that your concern listed 22 June 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (Airtel_Presence) on Twitter
Facebook - Airtel Presence | Facebook
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