Dear Sahil,

This is to inform you that your concern listed 04 Nov 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team

Dear Sahil,

I would like to inform you that your concern listed 4 Nov. 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com

Regards,
Rakesh Ranga
Airtel Customer Service Team

Hello Mr. Rakesh Ranga

I would like to inform you my landline is still dead, n with whose confirmation you are writing here that my issue has been resolved.
I m horribly surprised by your reply and want to know few things
1. what is the procedure of your careless company to resolve a complaint?
2. Dont you people call the concerned complaint number and ask if the services are fine and working?

And to this i want to bring to your notice that neither did i get a confirmation call for feedback nor my problem has been solved and i seriously would like to file a RTI that why my services are not being restored and addition to that i will also file an FIR by your name for submitting wrong information in the forum stating that your problem has been resolved.

You Airtel people are such ridiculous, i never thought such a big name in the market and fooling customers with no regrets.

Plus till the time my connection is not restored i want an alternative device to use internet (kind of a USB) since i m in a state where i cannot disconnect from you people and neither i can avail services from any other ISP.

So kindly do the needful ASAP. as i seriously want an alternative since i was promised for uninterrupted services but i have not been given those.

For any other queries can contact me on

+91 9560023336
Sahil
Delhi

Originally Posted by Airtel_Presence

Dear Sahil,

I would like to inform you that your concern listed 4 Nov. 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com

Regards,
Rakesh Ranga
Airtel Customer Service Team

Hello Mr. Rakesh Ranga

I would like to inform you my landline is still dead, n with whose confirmation you are writing here that my issue has been resolved.
I m horribly surprised by your reply and want to know few things
1. what is the procedure of your careless company to resolve a complaint?
2. Dont you people call the concerned complaint number and ask if the services are fine and working?

And to this i want to bring to your notice that neither did i get a confirmation call for feedback nor my problem has been solved and i seriously would like to file a RTI that why my services are not being restored and addition to that i will also file an FIR by your name for submitting wrong information in the forum stating that your problem has been resolved.

You Airtel people are such ridiculous, i never thought such a big name in the market and fooling customers with no regrets.

Plus till the time my connection is not restored i want an alternative device to use internet (kind of a USB) since i m in a state where i cannot disconnect from you people and neither i can avail services from any other ISP.

So kindly do the needful ASAP. as i seriously want an alternative since i was promised for uninterrupted services but i have not been given those.

For any other queries can contact me on

+91 9560023336
Sahil
Delhi

It is for test

Hi Rakesh Ranga...

Do you know about your customer care, how it works, poor customer care, poor services, i called nearly 15 times, no one turned up to fix the isuse, i will file a case for this issue. why airtell is taking money and giving poor customers service. AIR-TEL will face this, Iam going to court for this issue for SURE.

Thanks
VikramKarthik

Hi Vikram,

Airtel is pathetic. I am also facing the same problem. I escalated to Cust care, Nodal Officer, Airtel Presence, Appellate Office ...even the ombudsperson, but no reverts !! its more than 2 months now.
Not sure if the forums will be able to resolve the issues (coz here also the issues are escalated to the same authority i.e. Airtel Presence). What i suggest is that lets take these issues on social networking sites !! lets spread the news everywhere and make Airtel pay (by bringing down its Brand) !
Additonally lets try to take these things legally and sue them for the mental agony which they have caused. Lets make the people (in Airtel) pay their dues.

Dear Customer (akhil_agarwal1),

This is to inform you that your concern listed on 11 Aug. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@in.airtel.com with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Dear Customer (akhil_agarwal1),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@in.airtel.com and we will be happy to be of assistance.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter
Facebook - Airtel Presence | Facebook