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Complaint against MTNL Mumbai

This is a discussion on Complaint against MTNL Mumbai within the Land Line Phone forums, part of the Other Services category; Dear Sir, I write this mail to complain against MTNL mumbai for not being able to activate GPRS service on ...

  1. #1
    Chetan Vaswani Guest

    Default Complaint against MTNL Mumbai

    Dear Sir,

    I write this mail to complain against MTNL mumbai for not being able to
    activate GPRS service on my Trump Pre Paid (+919757119947) inspite of
    regular follow ups from the last 50 days.

    I have been misleaded all these days by their customer reresentatives at the
    call centres. I have also formally communicated this to them through email
    aswell on their helpdesk, however there is no response.

    I herewith request you to do the needful.


    Best Regards,
    Chetan Vaswani

  2. #2
    Unregistered Guest

    Default Telephone No-28130327 not shifted

    Dear Sir,

    I write this mail to complain against MTNL mumbai for not being able to
    shift my phone to said address:

    Flat 301, Bldg No 8,Sector 4,
    Shanti Gardens,
    Opp Royal College,
    Mira Road (E),
    Dist-Thane,
    401107

    Inspite of regular follow ups from the last 50 days,however there is no response

    I herewith request you to do the needful.


    Best Regards,

    Sushil Basak

  3. #3
    Unregistered Guest

    Default mtnl broadband

    26541366 Kurla Mumbai
    Dear Sir,
    This is the regarding the broadband connection of 26541366, since 15 days making complaints no response from MTNL, talk to concern person Mr.patel he said line problem and linemans avilable what a shame and no shame for them.
    Essjay Engineers
    Siby Joseph

  4. #4
    gokulbhai Guest

    Default regarding paid bill showing unpaid

    dear sir,
    i have already paid bill of my garuda mob.no.22910193 of the month apr.2009 amt.inr558.00 by cheque dated 21/05/2009 drawn on indian bank,goregoan.
    then also the department is sending me as unpaid bill with every month's bill.
    i have already complaint it on 1502 hot line number of garuda.but action is not taken by regarding office berears till this date.

  5. #5
    nmgosavi is offline Junior Member
    Join Date
    Dec 2009
    Posts
    1

    Default New Connection

    Sir,
    I had applied for new land line with MTNL Thane in September 2009. The Work Order No.17261 Dt.11/09/2009 was given. But, it is regretted that till this date the tele connection is not provided to my residence, inspite of the telephonic reminders to the JT, and Executives. Hope, I will get tele connection atleast in this year !
    N M Gosavi

  6. #6
    Unregistered Guest

    Default complaint of mtnl mumbai's inability to provide gprs settings

    Dear Sir,

    I write this mail to complain against MTNL mumbai for not being able to
    provide GPRS settings for my Sony Xperia X1 handset and activate GPRS service on my Trump Pre Paid (+919869508175) inspite of repeated many times a day follow up for the last 4 days.

    I have been constantly mislead by their customer reresentatives at the call centres.

    I herewith request you to do the needful.


    Best Regards,
    v ravisankar

  7. #7
    Unregistered Guest

    Default Complaint against MTNL Mumbai

    Complaint against MTNL Mumbai

    Dear Sir,

    I write this mail to complain against MTNL mumbai for not being able to
    activate GPRS service on my Trump Pre Paid (+919757262255) inspite of
    regular follow ups from the last 3 days.

    I have been misleaded all these days by their customer reresentatives at the
    call centres. I have also formally communicated this to them through email
    aswell on their helpdesk, however there is no response.

    I herewith request you to do the needful.


    Best Regards,
    Devang Bagdai

  8. #8
    jiten dhodi Guest

    Cool unable to acces the net services in mobile

    dear sir
    I cant acces gprs services in my Nokia mobile and my number is 9757378434 when i complained in custmercare centre then teir excutives are measleading with me so, please take such actions about behaviour and services

  9. #9
    Unregistered Guest

    Smile Complaint against MTNL Mumbai

    We have registered complaint vide complaint No. 6264 on 11.02.2010 regarding non-activation of our Internet connection, but till now we have not received any feed back from your end.

    Kindly sort out this issue and do the needful at immediate effect.

    Regards,
    Meenakshi

  10. #10
    Sidhant's Avatar
    Sidhant is offline Moderator
    Join Date
    Sep 2008
    Posts
    1,696

    Default

    Hello Consumer Court Members,

    Always post your complaint with your full contact details and the complaint nos. registered with the customer care, without these information its not possible for us to guide you accordingly.

  11. #11
    varade r v Guest

    Default non availability yr signal for trump/dolphin in shops or premises in THANE EAST AREA

    DEAR SIR;
    i am a dolphion customer in thane east since last 7 years my mobile no is 9869411078 and i am also having another three connections in my family BUT unfortunately we are getting very weak signal in thane east area and there is no signal in office premises/houses/shops in entire thane east area YOU can verify the fact personally.
    Till the date myself and so many other like me are waiting eagerly about improving the signal/range for yr mobile network Whenever yr signal /network will strong definately yr connections will increase.
    so pl verify the fact arrange accordingly if you want mtnl will servive in this age of compitition.
    hoping to look after this matter.
    yours truely;
    sd/-
    ( r v varade)

  12. #12
    Unregistered Guest

    Default New connection applied for not installed.

    New connection taken WO 2306/2307 dt 01.02.10. Installation still pending. MTNL officials at Cherrai Thane does not even care to reply properly. Pls attend. N K Narayanan.

  13. #13
    Unregistered Guest

    Angry Not able to call any one

    when ever i try to call any one... the mesg shown is number busy.. please try 2 resolve this prob.. ! its realy a big head ache !

  14. #14
    Unregistered Guest

    Default Rude employee insulted me in the MTNL office Versova

    Yesterday dated 18th Feb I have visited versova telephone exchange to apply for a new braodband connection, I carried my original electricity bill and pan card copy, but hurriedly I forgaot original pan at home only.

    Some Mrs Naik (wears spects) was sitting there to accept the new forms, she asked for original pan, I requested that I forgot the same at home and I have taken xerox from the original, in the mean time pls accept the application and I am sending my wife to bring the original,, unexpectedly she started raising her voice to humiliate me and said that how can you say that you have taken from the original, she kept on repeating the same on top of her voice I felt embarrassed and insulted I have spoken to the manager also that she does not need to shout on the customer. but the manager was not raedy to listen and took his staff side only.

    I want to complain to higer authority of MTNL that this kind off rude staff are maligning the name of big brand like MTNL

    Abdul Hashmi -9967042837

  15. #15
    Nitin Deshpande Guest

    Default To change in Plan

    To ,
    Genral Manager ,
    MTNL,
    Charai ,
    Thane. ( AOT 4)
    Sir I had call to your call centre on 22nd December 2009 for change my net plan and telephone only incoming.But when my bill received in Feb.2010 i come to know only net plan changed. So I inquired to charai exch. They instructed me to make a written complain. In Januwary only two call I have to pay Rs.699 and for februwary may pay Rs.699.As per telephonic call there is delet with no reasion.So plese do needful And reconsider my teliphone bill.
    Nitin Deshpande
    25476232.
    For contact 9869015636.

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