Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team

Dear Neha ,

I would like to inform you that your concern listed on 06th September 2010, has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com

Regards,
Ricky
Airtel Customer Service Team

Hi,

I requested to shift my Airtel landline with IPTV and broadband on Oct9, 2010 from Noida to Indirapuram. I was told by CCExecutive at 121, which this will done in 03 days. But no one had turned up till Oct 13. Again when I called 121 , executive told me that today by 1 PM your complaint will be resolved and phone/IPTV/Broadband will be shifted. On next day they send someone to collect my documents.

Again when I called 121 they informed me that your phone can only be shifted in 30 days, and refused to help me. Even they did not disconnected my old number and said that we can take request for disconnection.

There is huge difference in 3 days and 30 days. Airtel is simply cheating and providing false commitments. Airtel just not lying, but also cheating their customers by giving false commitments.

Aseem

Dear Aseem ,

This is to inform you that your concern listed 15 Oct 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team

Dear Aseem ,

I would like to inform you that your concern listed 15 Oct. 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com

Regards,
Rakesh Ranga
Airtel Customer Service Team

Dear Sir/Madam

This is to inform you that my Request No. is 440525. We had requested to your customer care 44441052 or 198 for shifting our landline no on same building.

Currently our Land line no. is 011-43592999 running on address

411, 4th Floor, Surya Kiran Bldg., K.G. Marg New Delhi 110001

and we want to transfer our no to

902, 9th Floor, Surya Kiran Bldg., K.G. Marg, New Delhi 110001.

But no one is visited here for the same, Whats your services ? and Once again i have called to airtel customer care no. 198 regarding this but MS Sarita said that no. will transfer on dated 17-06-2011 and complain No. is 47708988.


We have your 15 Landline connections and 10 Airtel Mobile if today will not shift we will disconnect all the connections


Regards
Ranjan
9810338544
--
Focus Health Services(TPA)Pvt. Ltd.

Dear Ranjan,

This is to inform you that your concern listed 16 June 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Ranjan,

I would like to inform you that your concern listed 16 June 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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I want to bring to your notice the pathetic state of affairs of airtel customer service and operations.

I raised a shifting request: 1410626 on 28^th July as I was moving out of my house then to a new apartment. At that time I had asked to discontinue my current connection. I went to the airtel nodal office in sector -57 noida on 28^th August to follow up on my complaint in person. Between 28^th July and 28^th August, I had called up airtel no less than 50 times and I was wrongly assured everytime that my shifting request would be processed soon.

Inspite of my complaint at the nodal office nothing has happened till now. In frustration and disgust with airtel, I have decided to discontinue my broadband and phone connection with airtel. Also, I had called up the billing department on 3^rd September requesting for disconnecting and also that I would pay only the bill for the period I used the broadband services last which was between 11^th of July till 28^th of July. I was assured that I will get a call in 24-48 hours on this and my issue would be resolved. Again as is customary with poor airtel service I did not get a call back. I called billing today and I was informed that they cannot handle my request as their systems are down- this is another thing that I have noticed in my interactions with airtel in the past that most of the times the systems are not working.

I raised a shifting request on 23-July-2011 for my Airtel Landline number 044-43534770(erence number: 1184306). As per you customer care executive it should be resolved within 22 days. Now 50 days gone and the shifting is not completed yet. I reached customer care 1000 times and emailed your Nodal officers 100 times. This issue is not resolved.

Why my connection is not activated yet?. What kind of penalty Aitel is going to provide?.

Can anybody tell me how can I reach Customer Court and close this bludy Airtel company.

Thanks,
KB.

Dear sir
my self manoj kumar i will not my complaint on my shifting house last 4 month ago
customer care executive conform / excepted my request for shifting landline no.but now i have more then 5 reminder send to customer care executive for changing my address and shiv my landline phone to our new address and now hi is say to me please pay 4 month remaining balance after i will give you your no. And send a executive for fixed your no. At your new address but not last forur month i cant used my landline connection so why i am paying bills to airtel
please help my and provide me a solution for above this matter

my landline connection no. Is 0755-4280831
connection owner : Manoja kumar udhwani
old address b208 old minal residency j.k.road bhopal
my contact no. Is 7879525695
ulternate contact no. Is 9303155668 (amit kumar)

Namaste Kumar.

This is to inform you that your concern listed 19 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get intouch with us at airtel: About bharti airtel: Feedback

Regards
Rakesh Kumar
airtel Presence (airtel Customer Service Team)
bharti airtel limited
airtelpresence@in.airtel.com
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Namaste Kumar.

We would like to inform you that your concern listed 19 Oct. 2012 has been resolved. Should you have any queries please contact Airtel customer service at airtel: About bharti airtel: Feedback

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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I am having a Mobile No. 9810009769. I wanted to use Email on my mobile so I subscribed for GPRS services with Airtel in the month of July 2012. I was using my mobile for email only and was provided 8GB limit on 2G.

I was horrified to find my August 2012 bill for Rs. 8000+. I asked for the detailed billing of my Mobile. This was provided to me after a considerable delay. After receiving the detailed billing that in my total bill an amount of almost Rs. 7000+ has been charged for usage of 3G services. And it also showed that for 21 days I was using internet on 3G 24X7.

I never applied for activation of 3G services to be activated on my phone and I never used my phone for internet surfing - I use it only for checking my emails. Since I have Broadband connection at my office/residence with unlimited usage, I never use my Mobile for Internet surfing.

I tried to file a complaint on 121@in.airtel.com ( the email ID as per their website) but the email bounced back. I started receiving calls for bill payment - I constantly told them that I never applied for 3G services and I have been charged for this and I never used Internet.

They have failed to resolve my concern. and now they have barred my outgoing calls.