I have applied to Airtel in Delhi for a new Landline, broadband, IP TV combo connection on 1st july 2010 for which they have collected a cheque of INR 1750 from me and confirmed the connection will be placed on 3rd July 2010.
Later they realized that they cannot provide me with a connection due to technical issues in their system for which after numerous phone calls i was told that my connection can not be put and finally on 13th July i was given a cancellation request number and was confirmed that the refund will be made by 20th July 2010.
Today even after 11 days have gone past i am still to receive my refund and the response from the airtel customer care is very nascent.
Is this the way these big organizations growing day by day and not bothering about others.
Through you i would like to take strict action against Airtel and help me get away with the harassment and inconvenience cause to me
Sandarbh
9999112301

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team

Dear Customer,

I would like to inform you that your concern listed on 31 July 2010, has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in

Regards,
Ricky
Airtel Customer Service Team