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complaint Airtel mobile internet service

This is a discussion on complaint Airtel mobile internet service within the Land Line Phone forums, part of the Other Services category; Recently I used Airtel mobile internet service. Here I wish to draw your attention toward fraud commeted by such a ...

  1. #1
    Unregistered Guest

    Default complaint Airtel mobile internet service

    Recently I used Airtel mobile internet service. Here I wish to draw your attention toward fraud commeted by such a BIG company. When I used the net and clicked on a LINK I was charged Rs, 75-00 , then Rs, 10 as some subscription charges by AIRTEL LIVE without confirming or telling the user of such charges. When contact by AIRTEL help line they told me that as I have clicked to the link the charges applied on me. Here I REQUEST THE COURT TO FRAME RULES SO THAT THE SUBSCRIPTION DOES NOT START UNLESS we RECONFIRM IT
    SUCH A BIG INTERNATIONAL COMPANY SHOULD NOT USE SUCH TACTS.to earn money. I think that the company owner does not know about these think and it is done by the Officials to show more profit to their Boss to get hike in their SALARY

  2. #2
    advocate's Avatar
    advocate is offline Moderator
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    Default

    Hello,

    Kindly provide us your full contact details and the connection details so that we can guide you accordingly.

  3. #3
    Airtel_Presence's Avatar
    Airtel_Presence is online now Senior Member
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    Dear Customer,

    This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.


    Regards,

    Vinay chugh
    Airtel Customer Service Team

  4. #4
    Swathi.B Guest

    Default Mobile internet

    Hi,

    I have a postpaid connection in airtel. I got my internet pack activated a couple of days back. It's 98/- for 30 days.
    since 3 weeks it isn't working on my mobile inspite of saving and configuring all settings. I called several times for resolution, they say everything is fine.

    I need some technical assistance.

  5. #5
    Unregistered Guest

    Default Airtel cheated me and overcharges mistake

    Hi.

    First of all please some one tell me if anybody resolves these issues being posted here. If yes, good for me, if no, people read and get aware of AIRTEL services cheating.

    I have a complaint against Airtel. I am an Airtel customer since 4 years, and I believed it was a good company. But now I have realised its real face, please read the below brief history about my issue:

    I was about to go out of country, so I requested for cancellation of my number. After 1 month,(I am out of country now) they didn't cancel it- at least I didnt get any reply from the mail id which I sent the request. When I was being sent bills still, I called them to check my cancellation. They informed me that I need to clear my balance, then only it would be cancelled. Ok, NOW when I check my bills, they have overcharged me. My plan was for US calls was around Rs.4/-. But they have charged me around Rs.6/- per minute for each ISD call. When I contacted them regarding this for several times, they have now accepted their mistake and they have given me the waiver from part of my bill. Now what they are asking is as per the plan.

    Had I not raised this issue with them, they would have still charged me the same thing...

    My issue is, I have made several calls from USA to Indian customer care, which will cost me a good amount here, they are not ready to deduct my expenses. I am ready to pay the bill but only after deducting my expenses.

    READERS, PLEASE PLEASE CHECK YOUR BILLS EVERY MONTH, AIRTEL MIGHT HAVE CHEATED YOU ALL THE TIME...

    will I get justice?

  6. #6
    peeyush.rahariya is offline Junior Member
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    Default 370 Rs deducted for internet despite GPRS Plan

    Dear Sir\Madam,

    My Airtel Phone number is 8105714733, I have a life time validity plan on this number which is expiring on October-2016.

    I had a balance of Rs 400 left in my Airtel account after I recharged my mobile number with GPRS Rs 60 - 1GB/14 days on 28/12/2011. I got a message on my phone saying that I have 1024 MB of data valid till January 10th 2012.

    I restarted my mobile and started using Internet from mobile, and after 500 MB usage, I got a message that I have 30 Rs left in my account.

    My concern is that why 370 rs were deducted from my account for using Internet despite having 1024 MB of valid data usage in my mobile valid till 10th January 2012.

    I kindly request you to look in to this issue and revert the money back in my Airtel account.

    Please find the details once again mentioned below:

    Internet Plan recharged on my Mobile:Name : GPRS RC 60 Internet, Description : GPRS Rs 60 - 1GB/14 days, Recharged On: 28/12/2011 .
    Mobile Number: 8105714733
    Name: Peeyush Rahariya.
    Validity: Life time validity till October 2016.
    Amount deducted: 370 Rs
    Circle - Bangalore, Karnataka.

    Thanks,
    Peeyush Rahariya.

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