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Bharti Airtel Ltd.

This is a discussion on Bharti Airtel Ltd. within the Land Line Phone forums, part of the Other Services category; Honourable Consumer Court, I would like to file a complaint against Bharti Airtel Ltd. for 'financial harassment and mental torture' ...

  1. #1
    arun2404 is offline Junior Member
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    Mar 2010
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    Thumbs down Bharti Airtel Ltd.

    Honourable Consumer Court,
    I would like to file a complaint against Bharti Airtel Ltd. for
    'financial harassment and mental torture' for the following matter.

    Case: I filed a telephonic request to Airtel on 121 for cancellation of
    Airtel DSL Connection No. 01147042006 account number 13049480 on feb 4,
    2010.

    the followings are the complaint reference numbers and reminders of the
    same alongwith the dates:-

    04,feb,2010 complaint reference number 308781
    09,feb,2010 complaint reference number 121136813
    10,feb,2010 complaint reference number 121504208
    11,feb,2010 complaint reference number 957865
    02,mar,2010 complaint reference number 124502980

    they told me that they had stopped the bill cycle from 04, feb, 2010

    Instead of disconnecting the phone, they called me several times on
    mobile no. 9871111170 while making various new offer rather than terminating
    the connection. I confirmed it several times that I would like to discontinue
    with this landline no. 01147042006.

    And to my surprise they send me the bill of Rs.1460 for the month of febuary
    which they had claimed that they had stopped bill cycle.

    This is totally unjustified.

    Inspite of so many listed (above mentioned) and unlisted requests they still
    had not terminated my phone.

    This is causing me disbelief in the Bharti Airtel Company

    I am having at least 6 active Airtel connections which I am thinking to terminate

    Please file a complaint against Airtel Bharti Ltd. (Delhi Circle) and send
    me the form for dragging them to Honourable Consumer Court

  2. #2
    Tanu's Avatar
    Tanu is offline Senior Member
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    Default

    Hello,

    Before filing case in Consumer Forum you need to send a written notice via email or registered post to your area nodal officer, mention all the complaint nos. in it and ask them for the proper solution so that you will not faced such type of billing issue again, wait for their reply and revert us back.

    You can find the address of the nodal officer over here: Address
    For notice reference: Notice before filing consumer complaint

  3. #3
    k_karthik is offline Junior Member
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    respected madam,
    today i want to give you a complaint about the NRI(management quota) students who are applying for scholarships by submitting fake certificates even they have the ability to pay the fees. in vignan institute of information technology, visakhapatnam there is a student named kiran kishore now studing in 3rd ECE 2nd semister. he is a management quota student but he applied for scholarship. he managed the MRO and other persons and created the fake certificates and submitted in the college and he got the scholarship. the scholarship is meant for the poor students but these type of students are doing such things and encouraging other persons. please see that this candidate is punished seriously such that no other persons should dare to do these type of things.

  4. #4
    arun2404 is offline Junior Member
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    I heartily thanks wwwDOTconsumercourtDOTin and our senior member Tanu for prompt and precise guidance. within 24hours my Airtel DSL is terminated and I think Bill problem will soon resolved. Thanx again.

  5. #5
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear Customer,

    This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    Regards,
    Rakesh
    Airtel Customer Service Team

  6. #6
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear Customer,

    I would like to inform you that your concern listed on 3 Febuary 2010, has been resolved.

    Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in

    Regards,
    Sunil
    Airtel Customer Service Team

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