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Airtel signal problem

This is a discussion on Airtel signal problem within the Land Line Phone forums, part of the Other Services category; Dear Sir, I have two Airtel mobile connections. I have tower signal problem since last 25 days at my place ...

  1. #1
    Unregistered Guest

    Default Airtel signal problem

    Dear Sir,
    I have two Airtel mobile connections. I have tower signal problem since last 25 days at my place of residence. There is a Airtel Tower at Village Ahlupur 3 kilo meters from my place of residence, but that is not working. People says that Airtel had not giver rent to the land owner. My Village is on the border of Haryana. So please do the needful so that I may keep my two Airtel Pre-paid and post-paid connections.
    Yours Truely,
    Karamjit Singh Bajwa,
    VPO- Bhagwanpur, Tehsil- Sardulgarh, District- Mansa, Punjab

  2. #2
    Tanu's Avatar
    Tanu is offline Senior Member
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    Hello,

    Kindly post your mobile no, apart from this forward your complaint to your area nodal officer but before that register your complaint with the Airtel Customer care.

    The address of the nodal officer is:
    Punjab Airtel Nodal Officer
    C-25, Industrial Area, Phase 2,
    SAS Nagar, Mohali - 160 055,
    Punjab
    nodalofficer.pb@airtel.in

  3. #3
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear Customer,

    This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.


    Regards,

    Vinay chugh
    Airtel Customer Service Team

  4. #4
    Unregistered baljninder Guest

    Unhappy signal problem

    hey dear my cell no (98769-36999) UNDER FALLING AREA UR BTS RANEWAL DISTT NAWAN SHAHR . BUT UR BTS SITE VPO RANE WAL ALWAYS DOWN .
    SO MANY COMPLAINT DONE BY ME AT UR h/q AT LILLY TELECOM NAWAN SHAHR BUT NO COMPLAINT MY CONSIDER TILL DATE . KINDLY LOOK IN TO THE MATTER AND RECTIFY THE ABOVE SAID PROBLEM .THX
    BALJINDER SINGH SENIOR ACCOUNTANT

  5. #5
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear Baljninder ,

    This is to inform you that your concern listed 3 Oct 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    Regards,
    Rakesh Kumar
    Airtel Customer Service Team

  6. #6
    Airtel_Presence's Avatar
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    Dear BALJINDER SINGH ,

    I would like to inform you that your concern listed on 3 Oct. 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com

    Regards,
    Rakesh Ranga
    Airtel Customer Service Team

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