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Regarding Tata Indicom and Mental Harassment from Tata Indicom from different Lawyer

This is a discussion on Regarding Tata Indicom and Mental Harassment from Tata Indicom from different Lawyer within the Land Line Phone forums, part of the Other Services category; Hi Reciept no-15016002 against account no.207969069 (64693488) I had a very bad experience with TATA indicaom, i had been using ...

  1. #1
    Raunak is offline Junior Member
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    Default Regarding Tata Indicom and Mental Harassment from Tata Indicom from different Lawyer

    Hi

    Reciept no-15016002 against account no.207969069 (64693488)

    I had a very bad experience with TATA indicaom, i had been using TATA Indicom connection for more then 2 years, howerver 5 to 6 months back i received a bill of rs4000 (I did not remember the exact amount it was between 3700 - 4500), then immediatly made call the TATA customer care ,they said sir by mistake its all CLONING AMOUNT ,this is error from our end ...we will send you other bill with your actual usage.but this was not happened actually , i kept on complaining but nobody was listening in the CUSTOMER SERVICE.

    Now 1 month back i received the call form (R. K Sharma)..he said he is lawyer and has received the case from TATA Indicom, then he said considering your Issue and your geniune problem we can do FULL and FINAL for you for the settelment on RS 1500.

    Even then i deposited RS1500 against that usage which is not being used by me....i deposited that amount, so that TATA indicom people and different lawyers should not give unnecessay call and harass to my family and me .

    Mr Sharma confirmed me that now nobody will call you , because matter has been resolved..

    Howeve today (25/11/2009). again i got a call from Lawyer from Patiala house saying that they have Sumoan ready againt me for your unpaid bill

    Lawyer.... this time handling the case is Mr MAHAJAN (9971439783) file no.6988/09.

    This is last time i am requesting to you,if you are taking some needful action againt it..other wise i have to take very strict action again TATA INDICOM .....

    I will now approch to Consumer Court againt TATA INDiCOM to harassing my family member and me unnecessay by giving calls from different lawyers ,ever after i paid extra amount to TATA INDICOM..

    Please let me know at earliest .

    Regards

    Ravinder palsingh

    9810630079

  2. #2
    Sandeep Raikar is offline Junior Member
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    Default

    Hello Mr Ravinder,

    I had also faced a similar situation. What is the next step you are planning against Tata Indicom?

    regards
    Sandeep Raikar

  3. #3
    Advocate.sonia's Avatar
    Advocate.sonia is offline Senior Member
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    Default

    If you are facing any billing issue and the customer care get failed to provide you any solution then forward your complaint to the Area Nodal officer, wait for their reply.

    Hope this may solve the issue.

  4. #4
    Sandeep Raikar is offline Junior Member
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    Hello Sonia,

    Thanks for the reply. I had complained to the Nodal Officer about it. But it seems like Tata Indicom is a company full of Money Starved people. The person with whom i spoke tells me to forget about his mistake and offers to me a discount on the pending bill (for airtime which i never used). Now please guide me what has to be done. I hope the Legal Notice which i have received is not a serious one.

    Thanks and Regards
    Sandeep Raikar
    The Times of India

  5. #5
    Tata Teleservices is offline Junior Member
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    Dear Raunak,


    Firstly, we would like to apologize for the inconvenience.


    We would like to inform you that you issue/concern has been forwarded to the concerned department and will be reverting shortly. However, we cannot assure you a confirmed date or time.


    Thank You,

    Customer Service
    Tata Indicom
    Last edited by Tata Teleservices; 04-16-2010 at 04:09 PM.

  6. #6
    Tata Teleservices is offline Junior Member
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    Hello Sandeep Raikar,

    Greetings from Tata Indicom!

    We deeply regret for the trouble cause to you. we request you to kindly provide us your connection details which will assist us in doing the needful.

    Should you require any further assistance kindly mail us at Customer.care@tatatel.co.in .

    Thanks and Regards
    Customer care
    Tata Indicom

  7. #7
    san18jeev is offline Junior Member
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    Default Lip service

    Dear all

    this is merely lip service nothing is going to come through. I have undergone the same experience and yet to get any satisfactory service from tata indicom. So better file a case in the consumer court.

    Sanjeev
    Quote Originally Posted by tata teleservices View Post
    hello sandeep raikar,

    greetings from tata indicom!

    We deeply regret for the trouble cause to you. We request you to kindly provide us your connection details which will assist us in doing the needful.

    Should you require any further assistance kindly mail us at customer.care@tatatel.co.in .

    Thanks and regards
    customer care
    tata indicom

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