sir/ mam

I, Ankur Rajput, had a airtel landline a couple of year back,, which i got
disconnected in march 08...then in the month of April 09, i got a call from
the airtel customer care asking for reactivation of the same number.. But i
told them i don't want connection,,
After this call there was no communication between me and airtel..
then suddenly after a month a received a bill from airtel for the landline
connection which actually i don't have..
After getting the bill i went to the shop at rajnagar, Ghaziabad to get them
aware about this context.
The manager there told me that he has sent a request regarding this to the
head office and this connection will soon be closed.. a month later i again
received a bill from them,,,
Tell me what should i do in this context,,
please Help me,,,

details of the latest bill which i have received are as follows:
Telephone number -- 01204117939
Bill no.-- 675228954
Bill date.-- 24/sep/09
Billing period--. 23/aug/09 to 24/sep/09
Bill Amount--INR 2253.00

Sub: Complaint against Airtel Landline

Dear Sir,

My name is R.P. Moorthy. I have a complaint against Airtel for fraudulently
continuing my landline connection despite repeated requests to cancel. We
even had a service engineer come to my office premises and cancel this
landline but subsequently, they have reconnected this number based on a
fraudulent phone call by someone pretending to be me. They have only changed
the billing address and the landline continues in my name till date.

We have explained repeatedly to Airtel customer service that we want the
service cancelled but they refuse to disconnect this line and they are not
visiting our premises. Somebody is fraudulently impersonating me and calling
Airtel to continue this service but Airtel refuses to listen to
my grievance.

Kindly assist me in resolving this issue with Airtel.

Our cancellation receipt number received from Airtel is 278444 and the date
of cancellation was 5th October 2009.

We made a second cancellation request on 30th October and the receipt number
given to us was 288581.

My address is as per below:

M/S Rupashree Healthcare Pvt Ltd.
No.15/1, Surveyor Street,
Gandhi Bazaar, Basavanagudi
Bangalore - 4
Tel: 91-80-26610994, 91-9448375528
Fax: 91-80-26608952
Thanks and Regards,

R. P. Moorthy

Dear Customer,


This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards,

Mohsin Khan
Airtel Customer Service Team

Dear Customer,

I would like to inform you that your concern listed on 15 October 2009, has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in

Regards,
Shivangi
Airtel Customer Service Team

Dear Customer,

I would like to inform you that your concern listed on 15 November 2009, has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in

Regards,
Shivangi
Airtel Customer Service Team

Our land line nunmber 42643451 instrument is not working properly. Some noise coming in regularly. Kindly rectify my problem immediately

our landline number 044 - 42643451 is not working properly. Some big noise is coming. Kindly rectify this prooblem immediately.

Dear Balasundaram ,

This is to inform you that your concern listed 01 Feb. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (Airtel_Presence) on Twitter
Facebook - Airtel Presence | Facebook

Dear Balasundaram ,

I would like to inform you that your concern listed 1 Feb. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (Airtel_Presence) on Twitter
Facebook - Airtel Presence | Facebook