BEFORE THE DISTRICT CONSUMER FORUM, AT GULBARGA : :
C.C.No.160/2008Date of filing : 13/08/2008Date of disposal : 16/03/2009
P R E S E N T :- (1) Shri. Shivananda Katti
B.A., LL.B.,
President.
(2) Smt. Gopemma,
B.A.,
Member.
(3) Sri V.S.Yekkelli,
M.Com, LL.B.,(Spl.).,
Member.
COMPLAINANT:- Umesh Reddy S/o Somnath Reddy,
Age: 33 yrs, R/o Hill Top Colony,
KEMBHAVI-585 216,
Tq. Shorapur, Dist. Gulbarga.
(By Sri B. K. Patil, Advocate).
// Versus //
OPPONENT:-1) Branch Manager,
Sriram Transport Finance Co., Ltd.,
Near Sahara Motors, B.B. Road,
Shahapur Branch, Shahapur,
Tq. Shahapur, Dist. Gulbarga.
2)Managing Director,
Sriram Transport Finance Co., Ltd.,
Registered Office: 123,
Angappa Naicken Street,
Chennai-600 001 (Tamil Nadu).
(O.P.No.1 – Exparte)
(O.P.No.2 by Sri N.B. Divanji, Advocate).
1.This complaint is filed by one Umesh Reddy S/o Somanath Reddy R/o Kembhavi, Tq. Shorapur Dist. Gulbarga against the O.P.No.1 and 2 u/s.12 of Consumer Protection 1986 praying that, direction may be given to O.Ps. to release the lorry brg.No.KA-33/9090. Further direction may be given to O.Ps. to pay compensation of Rs.800/- per day from 15.7.2008 till date of disposal. Further direction may be given to O.Ps. to pay Rs.10,000/- towards mental agony and cost of this proceedings in the interest of justice.: : O R D E R : :
2.The brief facts of the case of the complainant are as under;
Complainant has purchased a Lorry brg.No.KA-33/9090, accordingly he approached the O.Ps. for financial assistance. After making request by the complainant, on 1.2.2006 O.P. has sanctioned loan of Rs.1,25,000/-. The flat interest of the said loan is Rs.35,000/-, insurance charges Rs.7,000/-, totally Rs.1,67,000/-. The total amount of loan is to be payable in 24 monthly installments. Further it is submitted that, he has paid all the loan amount to O.Ps. Complainant requested O.Ps. orally and also by writing for issuing No objection Certificate. But O.Ps. have not issued the said certificate. On 15.7.2008 without informing or without notice, O.Ps. have seized the lorry. Therefore there is a deficiency of service on the part of O.Ps. After seizing the lorry by the O.Ps., he has suffered loss of Rs.800/- per day. This Forum have got jurisdiction to entertain the complaint. Under these circumstances, it is submitted that, complaint may be allowed and direction may be given to O.Ps. to pay compensation as prayed in the complaint.
3.After registering the case, notices were issued to O.Ps. After serving the notices, O.P.No.2 appeared through counsel and filed Written Statement. Though notice served to O.P.No.1, he did not appear, therefore, he was placed exparte. O.P.No.2 filed Written Statement contending that, it is true that, complainant availed financial assistance from O.Ps. for purchasing vehicle under valid loan cum hypothecation agreement dated 31.1.2006. O.P. advanced an amount of Rs.1,25,000/- and the value of agreement was of Rs.1,67,000/- and it includes finance charges of Rs.35,000/- and insurance deposit of Rs.7,000/-. It was payable in 24 monthly installments. The first installment was of Rs.8,400/- from 2nd to 8th installment was of Rs.7,816/-. From 9th to 13th installment was of Rs.6,816/-, from 14th to 15th installment was of Rs.7,400/-, from 17th to 23rd installment was of Rs.5,100/- and 24th installment was of Rs.4,900/-. As per the terms and conditions of the Loan-cum-hypothecation agreement, complainant was required to make the payment on due dates otherwise he was liable to pay additional finance charges for delayed payment. It is specifically submitted that, from the beginning, complainant was very irregular in making repayment of loan amount. Since the complainant has become a defaulter, he is liable to pay additional finance charges of Rs.35,057/- as on 30.10.2008. It is specifically submitted that, complainant has availed a tyre loan of Rs.18,000/- on 1.9.2007 through vide agreement No.STFC/SL/SHU/75314T/01. It is more pertinent to submit that, tyre loan does not carry any interest, if it is repaid within the stipulated period. As complainant has not repaid the tyre loan within agreed period he is liable to pay an amount of Rs.5,690/-. In all complainant is liable to pay an amount of Rs.23,690/- towards tyre loan. It is submitted that, complainant is still liable to pay an amount of Rs.35,057/- towards vehicle loan amount and an amount of Rs.23,690/- towards tyre loan. In total complainant is still liable to pay an amount of Rs.58,747/- to O.Ps. Further it is stated in the written statement that, it is true that, complainant demanded the clearance certificate from the O.P. orally, but when he was informed of the dues as he is still liable to pay the O.Ps. Complainant is avoiding to make payment. He has approached this Hon’ble Forum by suppressing the truth with malafide intention to dupe the O.P. company. Complainant has refused to make any payment to O.P. Therefore, the officials of the O.P. company having no alternative remedy to recover the loan amount, have seized the vehicle. The vehicle was seized as per the terms and conditions of the Loan-cum-hypothecation agreement. Under these circumstances, it is submitted that, complaint may be dismissed with costs.
4.To prove the claim of complainant, himself was filed affidavit by way of evidence who examined as PW-1, documents got marked Exh.P-1 to P-7. O.P.No.2 also filed affidavit by way of cross of PW-1. Complainant side evidence closed. Further O.P.No.2 filed affidavit by way of evidence, who examined as RW-1, got marked documents Exh.R-1 to R-3. Complainant filed affidavit by way of cross of RW-1. O.P. side evidence closed.
5.Heard the arguments from both sides.
6.The points that arises for our consideration are;
(1)Whether there is a deficiency of service on the part of O.Ps?
(2)What Order?
7.Our answer to the above points are as under:-
(1)Yes.
(2)As per final order for the following;
8.Point No:1 :: : R E A S O N S : :
We have carefully perused the evidence of complainant, affidavit and documents. Complainant case is that, he has availed financial assistance from O.Ps. for purchasing the vehicle under loan-cum-hypothecation agreement, accordingly on 1.2.2006 O.P. sanctioned Rs.1,25,000/-, the flat interest of the said loan is Rs.35,000/-, insurance charges Rs.7,000/-, totally Rs.1,67,000/-. The total amount of loan is to be payable in 24 monthly installments. Further he has stated in the complaint that, he paid all the loan amount to O.Ps. Further he has stated that, he requested O.Ps. orally and also by writing to issue clearance certificate. But O.Ps. have not issued the said certificate. On 15.7.2008 O.Ps. without notice or information seized the lorry. Therefore, there is a deficiency of service on the part of O.Ps. He was examined as PW-1, got marked documents. Exh.P-1 is list of documents, Exh.P-2 & P-6 are (one and the same) seizure letter issued by O.Ps., Exh.P-3 is R.C. book, Exh.P-4 is repayment schedule, Exh.P-5 and P-7 are (24 nos.) receipts issued by O.Ps. On the other hand, O.P.No.2 also filed affidavit by way of evidence who deposed that, complainant availed financial assistance from the O.Ps. for purchasing vehicle under valid loan cum hypothecation agreement. O.P. advanced an amount of Rs.1,25,000/- and the value of agreement was of Rs.1,67,000/-. It was payable in 24 monthly installments. Further O.P.No.2 deposed that, from the beginning, complainant was very irregular while repayment of loan amount. Since complainant become a defaulter, he is liable to pay additional finance charges of Rs.35,057/- as on 30.10.2008. Further he has deposed in his evidence and affidavit that, complainant has availed a tyre loan of Rs.18,000/- on 1.9.2007. This loan does not carry any interest, if it is repaid within the stipulated period. As complainant has not repaid the tyre loan within agreed period, he is liable to pay an amount of Rs.5,690/-. In all complainant is liable to pay an amount of Rs.23,690/- towards tyre loan. O.P.No.2 deposed in his evidence that, complainant still liable to pay an amount of Rs.35,057/- towards vehicle loan amount and an amount of Rs.23,690/- towards tyre loan. Totally he is still liable to pay an amount of Rs.58,747/- to O.Ps. Further he deposed in his evidence that, complainant demanded the clearance certificate from the O.P. orally, when he was informed regarding dues as he is still liable to pay the O.Ps, complainant is avoiding to make payment. Therefore, the officials of the O.P. having no alternative remedy to recover the loan amount have seized the vehicle. But to prove this aspect, O.Ps. have not filed any documents showing that, complainant has obtained the tyre loan, hence this aspect cannot be considered. Time and again, Hon’ble Supreme Court, National Commission and State Commission, their Lordships have passed landmark judgements. Their Lordships have observed in several cases that, before seizing the vehicle, it is mandatory that, information should be given to the owner of the vehicle. In the present case, on going through the evidence of complainant and documents, undoubtedly O.Ps. have not given information before seizing the vehicle which belonging to complainant, O.P. ought to have given notice to him. O.Ps. have not given any information. Therefore, O.Ps. have wrongly seized the vehicle from the possession of the complainant. During course of evidence of O.P.No.2, he got marked some documents, Exh.R-1 is loan-cum-hypothecation agreement, Exh.R-2 is Form-22, Exh.R-3 is ODC calculation. We have carefully perused the documents filed by the complainant i.e Exh.P-5 and P-7 which are receipts issued by O.Ps. which reveals that, complainant has paid Rs.1,83,650/-. Further on going through the said documents, it reveals that, complainant has paid the loan amount. Though in this case, complainant has prayed for awarding Rs.800/- per day and Rs.10,000/- towards mental agony and costs of this proceedings. But to prove this aspect, he has not filed any documents nor adduced any independent witnesses. Hence this aspect cannot be considered. On going through the evidence of complainant, affidavit and documents in our considered opinion there is a deficiency of service on the part of O.Ps., accordingly we answered this point in affirmative.
9.Point No.2 :
In view of the discussions made on point No.1, we also answered this point in affirmative. Hence we proceed to pass the following;
Complaint is partly allowed. O.Ps. are directed the release the vehicle brg.No.KA-33/9090 in favour of complainant. Complainant is also entitled to recover a sum of Rs.2,000/- towards mental agony and cost of this proceedings from O.Ps. Further O.Ps. are directed to comply the order of this Forum jointly and severally within one month from the date of this Order.: : O R D E R : :
(Typed to our dictation then corrected, signed by us and then pronounced in open Forum on this the 16th day of March 2009).
(1) Shri. Shivananda Katti
President
(2) Smt. Gopemma,
Member
(3) Shri V.S.Yekkelli,
Member


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