Hi,
I would like to register a complaint against ICICI Bank for opening a bank account for Mr. Vijyanta Kumar by using fake address proof of my residence. We have come to know that 2 account are operating in ICICI Bank Sector 34 Chandigarh (134101500656, 134105500062) The address given to bank for both the account No is House No 261/2 Sector 45 A, Chandigarh which is my residential address and Mr. Vijyanta Kumar was never residing at this address. However lately he has done fraud with HDFC Bank using our address and ICICI Bank account details and has taken a two wheeler loan and has defaulted it. As a result we are being unecessarily harrased by the recovery team.
I am regularly writing to the concerned in ICICI to share the address proof given by the defaulter to open his account but havent got any positive result from them. Even after escalations, account is still operative and we are regularly getting letters from ICICI as well as HDFC bank.
This is creating unpleasentness and we would like to take it to court for the harrasment. My conversation with ICICI Bank is attached below for your reference.
Tushar Pandey
Conversation With Bank
On Wed, Jul 27, 2011 at 4:53 PM, ICICI Bank Customer Care <customer.care@icicibank.com> wrote:
Dear Mr. Pandey,
We thank you for your patience.
We request you to visit our any nearest ICICI bank branch and submit the written complaint letter.
We look forward to your co-operation to serve you better.
Sincerely,
G Krishnaveni
Customer Service Manager
ICICI Bank Limited
-----Original Message-----
Subject: Re: Product: Bank / New Customer /ertusharpandey@gmail.com
Thanks for your effort. Though I would like to inform you that this guy has used his ICICI account to take a loan from HDFC bank for a two wheeler and has defaulted. He is absconding and the recovery people are coming at our address to find him.
We are getting harrased due to this. This is not possible without connivance of your sales executive. Hence would appreciate to close it asap.
Rgds,
Tushar Pandey
9872299955
Sent from my iPhone
On Jul 22, 2011, at 10:01 AM, "ICICI Bank Customer Care" <customer.care@icicibank.com> wrote:
Dear Mr. Pandey,
I apologize for the delay in resolving your issue.
With reference to your mail, I understand the unpleasant experience that you have been through, and I assure you that I am looking into your case on priority.
This is an exceptional case which has had happened and assure you that this will not occur in the future.
It would be highly appreciable, if you allow me some more time to get back to you with a resolution.
I request your co-operation and support regarding this matter.
Sincerely,
G Krishnaveni
Customer Service Manager
ICICI Bank Limited
-----Original Message-----
Subject: Re: Product: Bank / New Customer /ertusharpandey@gmail.com
Yes I know, but this account does not belong to me. Who is uaing my address for hos account? And on what proof has the bank opened this account on my address?
Sent from my iPhone
On Jul 12, 2011, at 4:59 PM, "ICICI Bank Customer Care" <customer.care@icicibank.com> wrote:
Dear Customer,
Greetings from ICICI Bank!
I wish to inform you that the address mentioned in the account is same as mentioned by you.
We are looking forward to your co-operation and assuring you the best of our services.
Sincerely,
Biswakalyan Rout
Customer Service Officer
ICICI Bank Limited
-----Original Message-----
Title: Mr.
First Name: Tushar
Last Name: Pandey
An ICICI Bank Customer: No
Product: Bank
Account No: NA
What would you like to say: Hi,
I am getting letters, chq books and other related documents from ICICI Bank on my residential address for some Vijyanta Kumar against two account numbers mentioned below.
Howsoever I would like to inform that we have no link/responsibility with this person. Also we would like to know the reason for sending these documents at our residence. Pl stop the correspondence for this person with immd effect.
Account No - 134101500656
Account No - 134105500062
Correspondence Address House No - 261/2
Sector 45 A,
Chandigarh
I( believe someone has given fake address proof to open these accounts.
Pl intimate us with the facts on urgent basis.
Thanks & Regards,
Tushar Pandey
E-mail address: ertusharpandey@gmail.com
Telephoneno:+91-172-2611261
Correspondence address: House No - 261/2
Sector 45 A,
Chandigarh
City: Chandigarh
Country: India
Pin Code: 160047
--
Regards,
Tushar Pandey


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