Sub :- Bad Service of Sony Ericsson Service center(Dadar).
I am Pradnya Prakash Madle, Studing in S.N.D.T.Women's University . I am using Sony Ericsson mobile products.
I have submitted my Sony Ericsson T-715,work order No.10400 handset for repairing on 29th Jan 2010 as the Handset having the problem related to the Head phones attachment( not attaching and not working properly). When I submitted my cell phone to the service center on 29th Jan 2011, they have detected “ motherboard ” problem. Then i asked when the handset will get repaired, they are told me that please come after 15 days,because they want to send my handset to the company which is at Chennai. They are giving me really bad services. On requesting again they told that will look in to the matter and will call back in next 7days but still I have not received any call from Service center.
When I again visited the service center after 15days they told that it will take 15 days more for the resolution.
I have submitted my handset before 2 months and Till date i have not received my handset.
Also they refused to provide me any supplementary handset, am the student and i am living far away from my parents.So please give me some response for this matter.
Requesting you to plz look into this matter as nobody is properly responding to my problem.
Service center add :-
SAP Mobile Service Center
Ground floor,shop No.2,
Chandan Mansion Building,
Opp Portugese Church,
Gokhale Cross Road No.1,
Tel No. 24302805