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Submit Complaint..same problem here ...except that I got an acknowledgement mail without a complaint number - they keep deducting charges for using the internet when I don't as i've unlimited 24x7 access at home and work. I have even gone to the extent of approaching the appelate authority but customer's complaints fall on deaf ears in the airtel office - I guess they are too used to it and couldn't be bothered.
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Deducted my balance from my Airtel no. so many times.......Airtel guy no response
This is a discussion on Deducted my balance from my Airtel no. so many times.......Airtel guy no response within the Judgments forums, part of the General Discussions category; I have a connection of Airtel ( no -9805140352) Prepaid that i am using from last more then 3 year. ...
- 09-20-2011, 12:39 PM #1
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- Sep 2011
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Deducted my balance from my Airtel no. so many times.......Airtel guy no response I have a connection of Airtel ( no -9805140352) Prepaid that i am using from last more then 3 year. but last 1.5 year i am frusted with Airtel people, every next month i have received unwanted message & deducted my balance when i am talk with customer care guy they said, THE SERVICES IS ACTIVE FROM YOUR END. After i am going to START DND Services but it will be repeated so many time.
Now a new problem has come that is when i checked my last 5 deduction thew 121 (type last & send to 121), message receive like as - A value added service active in my no & deducted Rs - 1/- per day. when i am going to stop service ( type stop & send it to 121) message receive like as - there are no service in no. this message come from 1210.
My Last communication With Mr. Satvinder on 16/09/2011 & log a complaint against complaint no - COVWC3091654243 & requsted to stop further coming unwanted message, refund my wrong deduction & active DND Services once agin, but still i have not response.
PLEASE DO THE NEEDFUL ACTION AT THE EARLIER.
WAITING FOR YOUR REPLY.
- 09-21-2011, 01:40 PM #2
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- Sep 2011
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- 09-22-2011, 07:29 PM #3
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- Sep 2011
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Move to BSNL.
There is no such money cheating complaints. Intially disable all Value Added Services once you get BSNL no. Even there is any complaint easily we can track from nearest BSNL offices.
Don't go for PRIVATE MOBILE NETWORK SERVICES. By a recent survey BSNL is having more customers, all people are moving due to the reasons :
Enabling VAS on their own
Not responding for any complaints
Dialing ISD calls automatically
Unable to reach Cust. care executive
No proper response at Customer relationship centers
AGAIN SAYING this AIRTEL is very worst service-oriented deafs. Don't shout on deaf's ears. This will cheat from us and give ads. to attract customers.
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