dear sir
i contracted berger paints company in delhi for home painting. the contract included wall paint(easy clean)enamel paint of wooden fixtures. I regret the day i took this decision.
the subcontractor did not use wall putty, instead used pop,and diluted the paint and carried away surplus buckets of putty thus to his own use. the enamel was again diluted with kerosene. the wooden fixtures were not sand papered and no primer was used. the diluted paint was applied on to the uneven raw wooden surface resulting in a very poor show. within weeks the paint got absorbed and the wood started showing unevenness.
i called local berger people no one came to supervise. letter to head quarters had some one come in to see. he said sorry for the poor work. and that is all. now within a year the paint started peeling off and i have to get the whole paint done again.


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