We had entered to an agreement with a maid placement agency named Neha Placement in New Delhi on29th September, 2009 to get a maid for cleaning the home and to keep our baby who is 11 months old.They call us to Ranju placement,kotla mubarakpur & give the aggreement paper of Ranju Placemet . The maid that was provided to us did not know any of the jobs despite the agency’s assurance that she knows everything.The maid was temperamental, ill-mannered and abusive in nature . This maid had already been rejected by her previous two employer.
We had been constantly calling the agents, MrDev and Mr. Sahil to take back their maid and refund us the entire amount for over a month. Finally we returned the maid and dev & sahil made a promise to refund our adjusted money as soon as possible by cheque.Now dev never pick their mobile and sahil is not intrested to talk anything about money to us.
As per the terms of the agreement the agency is obligated to refund the service charges if we are not satisfied . Despite calling them constantly and their promise we got no refund till this date.

We request you to please consider our plea and register the complaint and take the proper action against the agency.

The details of the agency are as follows:

(1) Neha Placement & Allied Services
No. 2928/ 4, 2nd Floor, Chuna Mandi Pahar Ganj, Delhi, Delhi - 110 055 (India)
Mobile No.
Mr. Dev- 9716160781
Mr. Sahil- 9711053634
(2) Ranju Placement & Allied Security Services Regd in Kotla Mubarakpur
K-286, 3rd Flr, Punjabi Mkt, Kotla Mubarakpur, Delhi - 110003