Originally Posted by shyamkoli

Dear Sir/ Madam,

This is regarding the inconvenience we are facing since 30 days because becos of technical problems in TATA indicom landline instrument. The first complaint I have lodged on 10th July 2010, and since that day I am taking daily follow up and waiting for the resolution on complaint. Service dept of TATA indicom walky always giving false promises n statements.

Our post paid TATA walky number is registered on name of Sunil Narayan Koli and when I visited nearest TATA office at nerul, the way Miss DIVYA SHARMA, manager of dept. gives me horrable treatment.

Firstly, she let me wait for half an hour and promise to give new instrument but wating for more than 2 hrs she totally refused to give it and asked me to come on next day to collect new instument. infact she had kept our faulty instrument with her.

On next day my brother visited TATA office, where she had refuesd to gives us new instrument and was giving reason that there was physical damage in our faulty instrument. Even she was asking for Rs 799.
When he was asked for inconvenience reg that. Miss DIVYA SHARMA asked her colleague to dterminate our service directly.

Its becoming very pethetic becose whenever I called up to customer care they only giving hope that our faulty instrument will change in next 24 hrs.

I dont knoe how to get positive response fro TATA INDICOM landline dept. in this regards.
even they will generate the unused bill for these days where we rae not at all used the service.

Pls help us to resolve this matter as early as possible.

Dear Customer

Greetings from Tata Indicom!

We apologize for the inconvenience you had to go through because of us. We earnestly request you to give us a chance to rectify our issues and serve you better.

We request you kindly provide us your e-mail Id, Tata Indicom number or your alternate contact number to get in touch with you.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

how many time apply for land line she is senieor sitizon

Dear Sir,
It is far your information that our walky no is 92572-07322 closed due to non payment. but now the bill is already cleared and we want to restore our walky.So pl restore the walky or clear the B/noted ESN

Walky no - 92572-07322
ESN - 13F8DCFF
name M/s Arora enterprises
Contact No.- 92161-86200

Dear sir,

we are a coustomer of tata walky services. Our tata indicom tel. No. 0130-6534946. For last few days we r facing a charging problem in our handset. Also we cant contact in helpline coz when we try to cotact helpline in 121 then the numeric number doesn't work. We request you to please solve this problem otherwise we will be disconnect our this number.

(sunil kumar)
99960-22412

handset: Del-097
esnhex1d10f7a1
model lsp-350t

Dear Sunil,

Greetings from Tata Indicom!

We would like to inform that your complaint has been put before the concerned department. Your complaint number is 262579427. We have accorded it top priority and are expressly working towards resolving it at the earliest. We should revert to you shortly, request you to kindly bear with us in the interim.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards,
Customer Care,
Tata Indicom.

Originally Posted by GEE ISPAT PVT. LTD.

Dear sir,

we are a coustomer of tata walky services. Our tata indicom tel. No. 0130-6534946. For last few days we r facing a charging problem in our handset. Also we cant contact in helpline coz when we try to cotact helpline in 121 then the numeric number doesn't work. We request you to please solve this problem otherwise we will be disconnect our this number.

(sunil kumar)
99960-22412

handset: Del-097
esnhex1d10f7a1
model lsp-350t

Dear Mr. Sunil,

Greetings from Tata Indicom!

We would like to inform you that, our concerned department spoke to you and updated the resolution.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232 (10 am to 6 pm from Monday to Saturday).

Thanks and Regards,
Customer Care,
Tata Indicom.

dear sir,


i am using you tata land line phone. i am using for medical shop you connection is centrex line the modem was very
idstamence. pls chane the modem. modem model=(FT-892T). pls my rqst.


than Q.

Originally Posted by k.kiran kumar

dear sir,


i am using you tata land line phone. i am using for medical shop you connection is centrex line the modem was very
idstamence. pls chane the modem. modem model=(FT-892T). pls my rqst.


than Q.

Dear Mr. Kiran Kumar,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata connection details, e-mail id or your alternate contact number which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer care
Tata Docomo.