Hello,
We have gone through your complaint and suggest you to send a written notice via registered post to the CMD of EUREKA FORBES, mention all the details in it, attach photocopy of all the supporting document and ask them for the proper solution within the mentioned time in the notice.
Wait for their response and revert us back.
Note: Keep all the copy of Complaint, Notice and the registered post slip, this may help you if you need to knock the consumer forum.

Hope this may solve your problem.
Still have a question feel free to contact us again.

dear sir ,
I RAM HARISHKUMAR MALANI DID NOT RECEIVED ANY KIND OF SERVICE FROM YOUR SRERVICE CENTRE AT AMRAVATI(MAHARASHTRA).I HAVE LODGE THE COMPLAINT TO YOUR SERVICE CENTRE ,TRIMURTHI ENTERPRISES,18,TRIMURTY COLONY,SWASTIK NAGAR ,BADNERA ROAD ,AMRAVATI VIA TELEPHONIC CONTACT ON NO.2512132 APPOX. 8-10 DAYS BEFORE FROM THE CURRENT DATE.EVERY TIME WHEN I REMIND THE SERVICE CENTRE ABOUT MY COMPLAINT THEY ASSURED ME THAT OUR SERVICE PERSON WILL DEFINITELY COME TO YOUR HOUSE .TILL DATE NOBODY HAS CAME FROM YOUE SERVICE CENTRE FOR REPAIRING .HAVING THIS TYPE OF SERVICE HOW COULD I TRUST ON YOUR COMPANY.THIS WILL CREATE VERY NEGATIVE IMPACT ON COMPANIES TRUST IN MARKET. I HAVE SERVICE CONTRACT OF TWO YEARS FOR THE PERIOD 03-02-2011 TO 02-02-2013 WITH YOUR COMPANY VIDE FORM SERIAL NO.18421985,CONTRACT RECEIPT NO.10.MY CUSTOMER CODE IS 100 AND MODEL IS CLASSIC.
KINDLY LET US KNOW ON WHAT DATE MY DEVICE WILL BE REPAIRED.THIS WORST TYPE OF NEGLIGENCY COMPELLING US TO GO TO THE CONSUMER COURT.KINDLY REPLY TO
RAM H.MALANI,
NARHARI NAGAR,BEHIND TAPAR HOSTEL,
RAJAPETH,
AMRAVATI-444601
(M)9422156757
EMAIL:-malaniram@rediffmail.com

Hi , I am monica agarwal my mobile no is 8019977343 from hyd..i m hhaving Ro enhance modle
.Purchased 1year back . At the time if dealing they are promising to give free service fir 1 year .but at the of calling they do
Not reply at all .After a long struggle they given us two service.saale pure cheater hai .when the time of service they said
me that mam ur one year is completed u change the candles it is in offer .okk ehat are the charges Ireply .mam it is 4000Rs
n 3service free. I was shocked .4250 Rs for 1year maintenance .But at the time of purchasing thy said it will cost only 1600for
2years. See who thy are fooling us. Iwill not tolrete this non sense n will complaint in court. We are not fools n people r not also
Stop fooling us take back ur product we dont want. Spending 4250Rs per year is nonsense. Beside that we can purchased nw one
Solve my problem otherwise ........ facebook is much enough.

Hi , I am monica agarwal my mobile no is 8019977343 from hyd..i m hhaving Ro enhance modle
.Purchased 1year back . At the time if dealing they are promising to give free service fir 1 year .but at the of calling they do
Not reply at all .After a long struggle they given us two service.saale pure cheater hai .when the time of service they said
me that mam ur one year is completed u change the candles it is in offer .okk ehat are the charges Ireply .mam it is 4000Rs
n 3service free. I was shocked .4250 Rs for 1year maintenance .But at the time of purchasing thy said it will cost only 1600for
2years. See who thy are fooling us. Iwill not tolrete this non sense n will complaint in court. We are not fools n people r not also
Stop fooling us take back ur product we dont want. Spending 4250Rs per year is nonsense. Beside that we can purchased nw one
Solve my problem otherwise ........ facebook is much enough.

Hi , I am monica agarwal my mobile no is 8019977343 from hyd..i m hhaving Ro enhance modle
.Purchased 1year back . At the time if dealing they are promising to give free service fir 1 year .but at the of calling they do
Not reply at all .After a long struggle they given us two service.saale pure cheater hai .when the time of service they said
me that mam ur one year is completed u change the candles it is in offer .okk ehat are the charges Ireply .mam it is 4000Rs
n 3service free. I was shocked .4250 Rs for 1year maintenance .But at the time of purchasing thy said it will cost only 1600for
2years. See who thy are fooling us. Iwill not tolrete this non sense n will complaint in court. We are not fools n people r not also
Stop fooling us take back ur product we dont want. Spending 4250Rs per year is nonsense. Beside that we can purchased nw one
Solve my problem otherwise ........ facebook is much enough.

I bought RO enhance green somewhere around April-May 2012. Post the payment right from getting it re-installed at a new address to its free service I have been struggling getting through their customer care.

The day I shifted to my new residence I had to call thousand times to their central customer care which is in mumbai who raised the request no. for reinstallation & the day it was suppose to be reinstalled no one turned up so then mumbai customer care gave us a local Delhi no. for the customer care support which was inturn pathetic. The local customer care people speak to you so casually as if they give a damn. No commitment, no credibility & no accountability.

Its almost an year & no one has turned up for free service. Customer care nos & email ids available are just an eye wash as no one ever respond to you responsibly. I have already cautioned my acquaintances not to go for Eureka due to their poor service & after sales response.

I highly regret being an Eureka customer